Jira Service Desk and Intercom integration + automation

The Tray Platform gives anyone the power to drag and drop together seamless, multi-step automation between any number of tools. We make it easy to connect Intercom, Jira Service Desk, and any other tool in your tech stack, including your helpdesk, internal chat tool, business intelligence platform, CRM, marketing automation platform, data warehouse, managed services software, content management system, and more.

Now, you can build custom Intercom + Jira Service Desk automation that kicks off an unlimited variety of operations. For example, you can freely flow data for chat transcripts, messages, issues, and tickets between multiple sources. You can instantly respond to customer inquiries with automated responses. Or you can dynamically generate tickets based on customer messages.

Any business user in customer support, DevOps, IT, revenue operations, and any other team across the organization can streamline issue resolution and improve customer satisfaction. Our platform offers a full library of pre-built connectors, data helpers, and custom logic operators so you can design customized workflows for your exact specifications.

The Tray Platform is easy enough for business users to build Intercom + Jira Service Desk integrations immediately. Power users can also utilize our platform to handle large-scale data jobs that process billions of records daily. And regardless of how your data priorities evolve, our elastic, serverless architecture ensures that your workflows scale without limits.

Streamline customer engagement with advanced Intercom + Jira Service Desk automation. Need to flow chat transcripts and messages across any app to provide agents with full context? Need to resolve issues faster by automatically creating and routing support tickets in response to customer troubleshooting questions? Need to easily collect user feedback and implement it into your chatbots? The Tray Platform can automate any use case since we also connect popular tools such as Slack, Jira, WordPress, Salesforce, Zendesk, ServiceNow, HubSpot, Microsoft Azure, and many others.

IT teams trust the Tray Platform because we provide enterprise-grade security. We’re SOC 2 Type 2-certified and compliant with data privacy regulations such as GDPR, HIPAA, and CCPA.