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Zendesk

Retention Rocket

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Intercom

Groove - Icon

Groove

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Totango

Drift - Icon

Drift

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Freshdesk

LivePerson LiveEngage

LivePerson

Gainsight - Icon

Gainsight

UserVoice-icon-color

UserVoice

skilljar

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Zoho Desk

GatherUp - Icon

GatherUp

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Salesforce

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Microsoft Power BI

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Microsoft Dynamics 365

Microsoft Teams

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Asana

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HubSpot

Get conversation

Create customer

Create a new note thread on a conversation

Create note

Delete conversation

List customers

List mailboxes

Retrieve a list of tags used across all mailboxes

List tags

Retrieve a list of threads for a conversation

List threads

List users

Update an existing address for a customer

Update address

Update an existing chat handle for a customer

Update chat

Update an existing conversation. Only one field can be updated at a time.

Update conversation

Update customer

Update email

Update an existing phone number for a customer

Update phone

Update an existing thread. Only thread text can be updated at this time.

Update thread

List conversations

Get customer

Create conversation

Get user

Update an existing social profile for a customer

Update social profile

Update tags

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Curb customer churn with preemptive workflows

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Learn how to prioritize customer support queues 

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Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

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Finally, an answer to customer churn

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Connector Department - Customer Success and Support - Cards

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Customer Success and Support

Help Scout

"Request a trial" -> Trial LP [Primary] | MAIN SITEWIDE CTA

MAIN SITEWIDE CTA | Trial Landing Page

Experiences

Capabilities

Foundation - Merlin AI and Enterprise Core

CTA - Universal Automation Cloud LP - "Learn more" - Secondary

Universal Automation Cloud

CTA - Cvent case study - "Show me how" - Primary 

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Cvent migrates 500+ legacy integrations and achieves a 95% customer retention rate

Customer Spotlight

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A strategic platform with solutions for mission critical use cases

Solutions

Solutions Customer Spotlight: Beyond Finance CTA - Primary

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Beyond Finance reduces employee onboarding time from 10 days to 5 minutes

Resources - Learn & Evaluate

Resources - Success

Resources - Company

Your journey to automation excellence starts here

Resources

TUAC Resources Spotlight - Udemy

Resources Customer Spotlight - Primary

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Udemy streamlines self-service to enterprise sales process and saves 20+ hours per month

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Tray is the leading AI ready integration and automation platform

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Details - Single

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Our interactive tour walks you through the Tray platform, showing you how integrations and automations work together to optimize your operations - on your own time, no pressure.

Take interactive tour

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Last Name

Email

Submit (Get a demo)

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Salesforce Campaign ID (Interactive Tour)

Interactive Tour Form

"Take interactive tour" -> Interactive Tour Form Modal [Primary]

"Request 1:1 demo" -> Platform Demo 1:1 Form Modal [Primary]

Help Scout integrations couldn’t be easier with the Tray platform’s robust Help Scout connector, which connects any services without the need for separate integration tools.

Help Scout integrations couldn’t be easier with the Tray platform’s robust Help Scout connectors, which can connect to any service without the need for separate integration tools.

Integrate Help Scout with any SaaS application or service using the Tray platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Help Scout and any other API, database, webhook, and more.

Help Scout integration + automation

Help Scout Connector Details

Popular Help Scout integrations

Help Scout templates