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Salesforce

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Microsoft Dynamics 365

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Asana

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Google Sheets

The Tray platform has connector to integrate Ring Central with your stack

Ring Central

RingCentral

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Plivo

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SalesforceIQ

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Ringover

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ruum by SAP

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Monday

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Airtable

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ConnectWise

Smartsheet

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Trello

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Copper

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Pipedrive

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Streak

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SugarCRM

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Mindbody

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Workfront

Starts a new conversation from a channel-specific user identifier, such as a phone number, and sends a first message. If an active conversation already exists for the recipient, this conversation will be resumed.

Create conversation

Retrieve a contact via a specified MSISDN. A MSISDN is the phone number of a contact.

Get contact

Get conversation

Retrieves the information of an existing message. This message can be a sent or a received message.

Get message

Retrieves a message that is part of a channel with provided ID.

Get message in conversations

List calls

List calls DDL

List contacts

List contacts DDL

Retrieves all conversations for this account. By default, conversations are sorted by their lastReceivedDatetime field so that conversations with new messages appear first.

List conversations

List conversations DDL

List legs

List messages

List messages DDL

Retrieve a list of all messages for a contact.

List messages for a contact

Retrieves all the messages from the conversation with the provided ID.

List messages in conversation

List messages in conversation DDL

List msisdns DDL

List voice messages

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Sends a new message. A maximum of 50 recipients can be entered.

Send message

Adds a new message to an existing conversation and sends it to the contact that you're in conversation with.

Send message to conversation

Update conversation status

Build powerful apps using the fastest and most reliable cloud communications API.

Triggered when a new conversation or message has been created or updated.

On event (beta)

Delete webhook

List webhooks

MessageBird

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Streamline strategic sales with an automated deal desk

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The ultimate guide to automating the entire lead lifecycle

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Vox Media connects and automates pre- and post-sales to streamline workflow

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GDPR compliance for US companies: What you need to know

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How to integrate MongoDB

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How to integrate PostgresSQL

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How to integrate Amazon Redshift

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Learn How to Automate Your CSV and Flat File Management

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Developers

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Telephony

Delete contact

Get order

Create a new contact. A contact may represent a single individual or an organization.

Create contact

Delete deal

Delete lead

Delete product

List deal associated contacts

Create call

Create deal

Returns all deals available to the user according to the parameters provided.

Create lead

Create a new note and associate it with a Lead, Contact or Deals resource

Create note

Create order

Create product

Delete call

Returns a stream of events for a specific resource

Firehose

Get call

Returns a single deal available to the user, according to the unique deal ID provided. If the specified deal does not exist, the request will return an error.

Get deal

Get lead

Get user

List call outcomes

List call outcomes DDL

Return all static and custom fields for the Contact resource.

List contact fields

List contact fields DDL

Returns all contacts available to the user according to the parameters provided.

List deals

Return all static and custom fields for the Lead resource.

List lead fields

List lead fields DDL

Returns all leads available to the user, according to the parameters provided.

List leads

Returns all line items associated to order.

List line items

List orders

Returns all pipelines available to the user, according to the parameters provided.

List pipelines

Returns all products from the catalog according to the parameters provided.

List products

List users

List users DDL

Search resources

Update call

Update contact

Update deal

Update lead

Update product

Create a new contact or update an existing, based on a value of a filter or a set of filters. At least a single filter - query parameter - is required. If no parameters are present, the request will return an error. Behaviour: If multiple contacts match a set of filters, the request will return an error - 409. If a single contact matches, then the existing contact is updated. If none matches the query, a new contact is created. Notice: Use Upsert API, instead of Create or Update, to avoid creating unwanted, duplicated records. Also very useful if you want Zendesk Sell to carry external system ids - stored as custom fields.

Upsert contact

Create a new deal or update an existing, based on a value of a filter or a set of filters. At least a single filter - query parameter - is required. If no parameters are present, the request will return an error. Behaviour: If multiple deals match a set of filters, the request will return an error - 409. If a single deal matches, then the existing deal is updated If none matches the query, a new deal is created. Notice - Use Upsert API, instead of Create or Update, to avoid creating unwanted, duplicated records. Also very useful if you want Zendesk Sell to carry external system ids - stored as custom fields.

Upsert deal

Create a new lead or update an existing, based on a value of a filter or a set of filters. At least a single filter - query parameter - is required. If no parameters are present, the request will return an error. Behaviour: If multiple leads match a set of filters, the request will return an error - 409. If a single lead matches, then the existing lead is updated. If none matches the query, a new lead is created. Notice: Use Upsert API, instead of Create or Update, to avoid creating unwanted, duplicated records. Also very useful if you want Zendesk Sell to carry external system ids - stored as custom fields.

Upsert lead

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Sales ops best practices

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Pipedrive's CRM integrates with the Tray Platform to provide full visibility for sales activities and connect them to all other components of the sales & marketing stack.

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Quickly operationalize outbound strategy by auto-uploading accounts + leads to your CRM

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Sales

Zendesk Sell

Project Management

Customer Relationship Management (CRM)

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Experiences

Capabilities

Foundation - Merlin AI and Enterprise Core

CTA - Universal Automation Cloud LP - "Learn more" - Secondary

Universal Automation Cloud

CTA - Cvent case study - "Show me how" - Primary 

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Cvent migrates 500+ legacy integrations and achieves a 95% customer retention rate

Customer Spotlight

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A strategic platform with solutions for mission critical use cases

Solutions

Solutions Customer Spotlight: Beyond Finance CTA - Primary

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Beyond Finance reduces employee onboarding time from 10 days to 5 minutes

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Your journey to automation excellence starts here

Resources

Udemy streamlines self-service to enterprise sales process and saves 20+ hours per month

MessageBird and Zendesk Sell integration + automation

Popular MessageBird and Zendesk Sell integrations

MessageBird and Zendesk Sell Connector Details

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