The Tray platform has connector to integrate Ring Central with your stack

Ring Central

RingCentral

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Intercom

Groove - Icon

Groove

Aircall - Icon

Aircall

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Freshdesk

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Drift

OOMA

Ooma

Nexmo-icon-color

Nexmo

Help Scout

Gainsight - Icon

Gainsight

Totango-icon-color

Totango

Vonage-icon-color

Vonage

Ringover - Icon

Ringover

Plivo - Icon

Plivo

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Twilio

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Zoho Desk

skilljar

Mav - Icon

Retention Rocket

UserVoice-icon-color

UserVoice

Starts a new conversation from a channel-specific user identifier, such as a phone number, and sends a first message. If an active conversation already exists for the recipient, this conversation will be resumed.

Create conversation

Retrieve a contact via a specified MSISDN. A MSISDN is the phone number of a contact.

Get contact

Get conversation

Retrieves the information of an existing message. This message can be a sent or a received message.

Get message

Retrieves a message that is part of a channel with provided ID.

Get message in conversations

List calls

List calls DDL

List contacts

List contacts DDL

Retrieves all conversations for this account. By default, conversations are sorted by their lastReceivedDatetime field so that conversations with new messages appear first.

List conversations

List conversations DDL

List legs

List messages

List messages DDL

Retrieve a list of all messages for a contact.

List messages for a contact

Retrieves all the messages from the conversation with the provided ID.

List messages in conversation

List messages in conversation DDL

List msisdns DDL

List voice messages

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Sends a new message. A maximum of 50 recipients can be entered.

Send message

Adds a new message to an existing conversation and sends it to the contact that you're in conversation with.

Send message to conversation

Update conversation status

Build powerful apps using the fastest and most reliable cloud communications API.

Triggered when a new conversation or message has been created or updated.

On event (beta)

Delete webhook

List webhooks

MessageBird

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New Relic - Full - Dark

New Relic - Anonymous

MongoDB-Logo

How to integrate MongoDB

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How to integrate PostgresSQL

aws redshift

How to integrate Amazon Redshift

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Developers

MessageBird-icon-color

Telephony

Add comment to ticket

Count the number of members of an organization.

Count organization members

Create automation

Create brand

Create group

Create a group membership entry. This links an agent to a group.

Create group membership

Create one or more group membership entries. This links agents to groups. Assigns a maximum of 100 agents to given groups.

Create group memberships (bulk)

Create a link to connect between a Jira issue and a Zendesk ticket.

Create jira link

Create a macro (one or more actions that modify the values of a ticket's fields).

Create macro

Create or update organization

Create organization

Create organization field

Create schedule

Create sla policy

Create an external target to send notifications to with triggers and automations.

Create target

Create ticket

Create ticket field

Create ticket form

Create a trigger (one or more actions performed when a ticket is created or updated).

Create trigger

Create user

Create user field

Create user identity

Create view

Create a new user if the user does not already exist or update an existing user identified by e-mail address or external ID. To create a new user, please provide a name. To update an existing user, please provide either an email address or external ID

Create/update user

Delete group membership

Delete group memberships (bulk)

Delete a link between a Jira issue and a Zendesk ticket.

Delete jira link

Delete ticket

Delete ticket form

Delete ticket tags

Delete user field

Delete user identity

Filter articles

Get article

Get article attachment

Retrieve a specific article comment from knowledge base.

Get article comment

Get group membership

Get label

Get organization

Get organization custom field

Retrieve the settings that are available for the account.

Get settings

Get ticket

Get information about a specific ticket audit.

Get ticket audit

Get information about a specific ticket form.

Get ticket form

Get user

Imports a ticket to Zendesk from a legacy system. Unlike 'Create ticket', this operation allows you to set system parameters like 'created_at', 'updated_at', and 'solved_at'.

Import ticket

List agents DDL

List all attachments in a specific article.

List article attachments

List article attachments DDL

List the comments created by a specific user, or all comments made by all users on a specific article.

List article comments

List article comments DDL

Retrieve all labels given to a specific article.

List article labels

Retrieve translations for a specific article.

List article translations

List articles

List articles DDL

List assignable group memberships

List the audits linked to a specific ticket.

List audits for a ticket

List audits for a ticket DDL

Retrieve a list of all brands for your account sorted by name.

List brands

List categories

List categories DDL

List custom user roles

List custom user roles DDL

List the group memberships e.g. list the agents and the groups that they are assigned to.

MessageBird and Zendesk integration + automation

Popular MessageBird and Zendesk integrations

MessageBird and Zendesk Connector Details

MessageBird

Zendesk

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