FAQs

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• Can connectors built with Connector builder be used with the APIs?
  • Yes, you can retrieve their Service and Service Environment IDs
  
  
• Can I use core/trigger/helper connectors?
  • These are not yet available via API.
  
  
• What is a billable call?
  • Every time the Call Connector endpoint is used.
  
  
• Can I get a view on the number of billable calls we are making?
  • Not yet - your CSM will assist you in providing regular reports
  
  
• Can I see what scopes are needed for each operation?
  • No, Tray does not provide that information. You will need to investigate with 3rd parties
  
  
• Is there a concurrency limit?
  • Yes, it is set to the default. Please contact support if you wish to increase concurrency.