Solutions / Use case
New hires need accounts across twelve systems before day one. Tray.ai runs the handoffs — ADP to Okta to Slack — automatically.
Onboarding used to mean ten days of manual data entry across eight systems — every step a chance for a typo, every typo a Day-1 ticket. Tray.ai runs that in minutes: ADP becomes the source of truth, every downstream system listens. Same workflow in reverse on offboarding — access disappears the day they leave.
A new hire in ADP, BambooHR, or Workday flows into Okta, Slack, payroll, and equipment automatically. Same in reverse for offboarding.
Apps without SCIM still get provisioned — Tray connects directly via each app's API.
Hire, rehire, transfer, retire — every HR scenario runs the same way every time, with audit trails.
An HR Agent in Slack handles PTO, policy, and travel questions — check, submit, escalate, all without HR.
10 days → 4–5 min time to fully onboard a new hire
“With Tray, we can onboard new employees in minutes and be confident that they have the right access to the right tools to do their job right out of the gate.”
Customer stories tagged to this use case.
IT / Business Tech
Life360 runs a consumer platform with 88 million monthly active users and a growing internal team. Early attempts at single-purpose bots lef…
Read the story →
IT / Business Tech
Auctane — parent company to ShipStation, Stamps.com, ShipEngine, and more — was onboarding up to 30 users a month through a mix of manual da…
Read the story →IT / Business Tech · HR
A fast-growing consumer fintech was hiring hundreds of people a month, but onboarding still took ten days per person — a five-person team wa…
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IT / Business Tech
Peddle's IT team was manually provisioning users across 260+ apps for a fast-growing partner network — meanwhile sales and marketing were re…
Read the story →HR
A fast-growing social platform was hiring 20–30 people a month, but BambooHR's native Greenhouse integration covered only 7 of the 30–40 onb…
Read the story →SCIM works where vendors support it well. Plenty don't — and the apps employees actually use day-to-day include the ones that don't. Tray fills the gap by provisioning directly through each app's API, so coverage isn't capped at whatever subset of your stack supports SCIM cleanly.
HRIS workflows are great inside the HRIS. The pain is everywhere else — IT provisioning, equipment ordering, payroll, expense, the long tail of SaaS apps. Tray treats the HRIS (ADP, BambooHR, Workday) as the source of truth and propagates the change to every system that needs it.
Yes. The HR Agent built on Merlin Agent Builder runs in Slack, checks travel and time-off policy, and submits or escalates requests. HR sees the exception queue, not the routine queue.
Fast. The fintech leader cited above replaced ten-day manual onboarding with a four-to-five-minute automated flow. Most teams are running their first scenario (hire-to-IT) within the first sprint.
Walk through the scenario with a Tray.ai expert.
