Universal Connector

Freshdesk and NICE integration + automation

Freshdesk and NICE integrations couldn’t be easier with the Tray platform’s robust Freshdesk and NICE connectors, which can connect to any service without the need for separate integration tools.

Freshdesk and NICE Connector Details

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Freshdesk

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UsesCustomer Success and Support
CategoryCustomer Success and Support
Connector TypeTray Connector
Operations
Create companyDelete noteList contact fieldsUpdate companyDelete contactDelete ticketDelete companyList groupsRaw HTTP request (advanced)Get companyCreate contactCreate noteand 8 more...
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UsesAll
CategoryTelephony
Connector TypeUniversal Connector

Minor Configuration Required

There is currently no pre-built and ready to use NICE connector available at the moment.

To get data in and out of NICE, you will need to use one of our universal connectivity options such as the HTTP Client, Webhook Trigger, and our Connector Builder.

The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.

Mike Atwood
Mike Atwood, Executive Director of Client Success
Vox Media

Tray is the leading AI ready integration and automation platform

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