Microsoft Teams

Microsoft Sharepoint - Icon

Microsoft Sharepoint

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Zendesk

Jira

Slack-icon-color

Slack

Microsoft Outlook - Icon

Microsoft Outlook

Notion - Icon

Notion

Zoom - Icon

Zoom

Jive

Opal

Huddle-icon-color

Huddle

GoToWebinar

GoTo Webinar

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Intercom

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GoTo Meeting

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Gainsight

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Groove

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Freshdesk

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Drift

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Cisco Webex

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Teamwork

Get conversation

Create customer

Create a new note thread on a conversation

Create note

Delete conversation

List customers

List mailboxes

Retrieve a list of tags used across all mailboxes

List tags

Retrieve a list of threads for a conversation

List threads

List users

Update an existing address for a customer

Update address

Update an existing chat handle for a customer

Update chat

Update an existing conversation. Only one field can be updated at a time.

Update conversation

Update customer

Update email

Update an existing phone number for a customer

Update phone

Update an existing thread. Only thread text can be updated at this time.

Update thread

List conversations

Get customer

Create conversation

Get user

Update an existing social profile for a customer

Update social profile

Update tags

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Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

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Finally, an answer to customer churn

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Help Scout

Add contact handle

Add teammates to an inbox. The selected teammates must not already have access to the inbox and must be in the team that owns the inbox. Teammates cannot be added to private inboxes.

Add inbox teammates

Add teammates

Send a new message from a channel. It will create a new conversation. NOTE: Does not accept attachments.

Create channel message

Create a new contact. NOTE: 'Avatar' file upload not supported.

Create contact

Create inbox

Create an SMTP channel linked to the specified inbox.

Create smtp channel

Create a contact for a team. NOTE: 'Avatar' file upload not supported.

Create team contact

Delete contact handle

Remove teammates from a team inbox. Selected teammates must currently have access to the inbox to be removed. Teammates cannot be removed from private inboxes.

Delete inbox teammates

Remove teammates from a team. Removing teammates will also remove them from inboxes owned by the team. Admins cannot be removed from the team.

Delete teammates

Get channel

Get contact

Get event

Get inbox

Get message

Get response

List inboxes DDL

Get team

Get teammate

List analytics

List channels

List channels DDL

List the conversations for a contact in reverse chronological order (newest first).

List contact conversations

List contact notes

List contacts

List contacts DDL

List the comments in a conversation in reverse chronological order (newest first).

List conversation comments

List the events that occured for a conversation in reverse chronological order (newest first).

List conversation events

List all the conversations in your company.

List conversation messages

List conversations DDL

List the custom fields in your company that are applicable to a Contact.

List custom fields

List all the detailed events which occurred in the inboxes of the company, in reverse chronological order.

List events

List events DDL

List inbox channels

List the conversations which appear in an inbox.

List inbox conversations

List the teammates who can access an inbox.

List inbox teammates

List inboxes

List responses

List responses DDL

List team analytics

List team contacts

List the canned responses belonging to the requested team.

List team responses

Retrieve a list of inboxes the teammate has access to. Teammate/Admin must have enabled 'Allow access to my individual resources via the API' in their preferences.

List teammate inboxes

List teammates

List teammates DDL

List the conversations assigned to a teammate. Teammate/Admin must have enabled 'Allow access to my individual resources via the API' in their preferences.

List teammates conversations

List teams

List teams DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Search for conversations. Response will include a count of total matches and an array of conversations in descending order by last activity.

Search conversations

Update a contact. NOTE: 'Avatar' file upload not supported.

Update contact

Update teammate

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How Automation is Changing the Face of Business

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The ultimate guide to automating the entire lead lifecycle

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Front

Collaboration

See all our connectors (Tertiary)

Similar connectors to Help Scout and Front

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Help Scout and Front integrations couldn’t be easier with the Tray platform’s robust Help Scout and Front connector, which connects any services without the need for separate integration tools.

Help Scout and Front integrations couldn’t be easier with the Tray platform’s robust Help Scout and Front connectors, which can connect to any service without the need for separate integration tools.

Integrate Help Scout and Front with any SaaS application or service using the Tray platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Help Scout and Front and any other API, database, webhook, and more.

Help Scout and Front integration + automation

Help Scout and Front Connector Details

Popular Help Scout and Front integrations

Help Scout and Front templates