Universal Connector

Intercom and NICE integration + automation

Intercom and NICE integrations couldn’t be easier with the Tray platform’s robust Intercom and NICE connectors, which can connect to any service without the need for separate integration tools.

Intercom and NICE Connector Details

Intercom

Intercom

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UsesCustomer Success and Support, All
CategoryCustomer Success and Support
Triggers
Event webhookWebhook
Connector TypeTray Connector
Operations
Archive contactAssign conversationAttach contact to companyAttach contact to conversationAttach tag to contactClose conversationCreate conversationCreate message as adminList adminsCreate noteCreate/update companyDelete contactand 20 more...
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UsesAll
CategoryTelephony
Connector TypeUniversal Connector

Minor Configuration Required

There is currently no pre-built and ready to use NICE connector available at the moment.

To get data in and out of NICE, you will need to use one of our universal connectivity options such as the HTTP Client, Webhook Trigger, and our Connector Builder.

The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.

Mike Atwood
Mike Atwood, Executive Director of Client Success
Vox Media

Tray is the leading AI ready integration and automation platform

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