Microsoft Teams

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Microsoft Sharepoint

Jira

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Zendesk

Microsoft Outlook - Icon

Microsoft Outlook

Notion - Icon

Notion

Zoom - Icon

Zoom

Intercom - Icon

Intercom

Opal

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Huddle

GoToWebinar

GoTo Webinar

Jive

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Cisco Webex

Groove - Icon

Groove

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Freshdesk

GoTo Meeting - Icon

GoTo Meeting

Retention Rocket

Drift - Icon

Drift

Teamwork - Icon

Teamwork

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Totango

LiveChat1

Integrations

Easy LiveChat integrations

LiveChat2

Automation

Flexible Livechat automation

LiveChat3

Use cases

Heavy-duty LiveChat use cases

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Curb customer churn with preemptive workflows

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Learn how to prioritize customer support queues 

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Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

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Finally, an answer to customer churn

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How to integrate NPS into Salesforce CRM

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Customer Success and Support

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LiveChat

List scheduled messages DDL

List users DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Unfurl one or more links in a Slack message, adding "attachments" that contain additional context to the message.

Unfurl message links

Add reminder

Archive a conversation in your Slack account.

Archive conversation

Checks to see whether a conversation exists in Slack.

Conversation exists?

Create App From Manifest

Create a public or private channel-based conversation.

Create conversation

Pin a message, file, or file comment to a channel.

Create pin

Delete a pending scheduled message from the queue.

Delete scheduled message

Given a piece of text (e.g. an Account name in Salesforce), generate a Slack friendly channel name in the format "my-channel-name". You can then pass this directly to the "Create Channel" operation.

Generate channel name

Retrieve information about a conversation.

Get conversation info

Get the authenticated profile information of either the user or the bot, including their custom status.

Get profile

Get details of a user in your Slack channel, using their unique ID.

Get user

Get user by email

Invite a user to a conversation in your Slack account. The calling user must be a member of the channel.

Invite user to conversation

Remove yourself (the authenticated user) from a conversation.

Leave conversation

List of all channel-like conversations in a workspace.

List conversations

List conversations DDL

List conversations non archived DDL

List filetypes DDL

Returns a list of pending scheduled messages.

List scheduled messages

Get a list of all of the users in your Slack team.

List users

List users actual DDL

List users and conversations DDL

List conversations the calling user may access

List users conversations

Send a message that only a certain user can see in a public or private channel.

Send ephemeral message

Send an ephemeral response message using the response_url parameter provided by Slack slash commands and actions. This will only be visible by the user.

Send ephemeral response

Send message

Set the purpose for a conversation. The calling user must be a member of the conversation. Not all conversation types may have a purpose set.

Set conversation purpose

Set the topic for a conversation. The calling user must be a member of the conversation. Not all conversation types may have a purpose set.

Set conversation topic

Set profile

Update a message that's previously been sent. Useful when reacting to actions like buttons and menus.

Update message

Uploads or creates a file. Optionally share to users or channels. This operation requires a scope to be enabled in your authentication, either files:write (for new Slack apps) or files:write:user.

Upload file

Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

When a specific event (e.g. a channel is created) occurs in your Slack account, automatically trigger the Tray workflow. NOTE: you can only tell us to listen for events that you have given Tray permission to listen for.

On Slack event

Receive notifications when your message buttons or menus are acted upon in Slack. NOTE: you'll need to point the message attachments to this workflow in the workflow where you're sending the original message.

On action (button or menu click)

Trigger a workflow from a Slash command in your Slack account. Tip: read the docs on this to learn how to set things up with Slash commands.

On slash command

Slack

Slack 1

Integration

Make Slack integrations easy

Slack 2

Unlock the power of Slack + automation

Slack 3

Get the most out of the Slack API

Slack 4

Jira + more

Advanced Slack + Jira use cases

Slack 5

SFDC + more

Robust Slack + Salesforce integrations

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How Automation is Changing the Face of Business

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Streamline strategic sales with an automated deal desk

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The ultimate guide to automating the entire lead lifecycle

Vox Media is on the Tray platform

Vox Media connects and automates pre- and post-sales to streamline workflow

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business-automation

GDPR compliance for US companies: What you need to know

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Collaboration

See all our connectors (Tertiary)

Similar connectors to LiveChat and Slack

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Tray is the leading AI ready integration and automation platform

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Our interactive tour walks you through the Tray platform, showing you how integrations and automations work together to optimize your operations - on your own time, no pressure.

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LiveChat and Slack integrations couldn’t be easier with the Tray platform’s robust LiveChat and Slack connector, which connects any services without the need for separate integration tools.

LiveChat and Slack integrations couldn’t be easier with the Tray platform’s robust LiveChat and Slack connectors, which can connect to any service without the need for separate integration tools.

Integrate LiveChat and Slack with any SaaS application or service using the Tray platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to LiveChat and Slack and any other API, database, webhook, and more.

LiveChat and Slack integration + automation

LiveChat and Slack Connector Details

Popular LiveChat and Slack integrations

LiveChat and Slack templates