Connectors / Integration
Connect Monday.com and Jira to Keep Business and Engineering Teams on the Same Page
Stop chasing status updates. Automate data flows between Monday.com and Jira so both teams always know what's happening.
Monday.com + Jira integration
Monday.com and Jira are two of the most widely adopted project management platforms around, but they serve very different audiences. Business teams, operations, marketing, and leadership tend to use Monday.com for its visual boards and approachable interface, while engineering and development teams rely on Jira for sprint planning, issue tracking, and agile workflows. When these two platforms operate in silos, critical information gets lost, progress updates go stale, and teams waste hours on manual status updates. Integrating Monday.com with Jira through tray.ai creates a two-way data pipeline that keeps every stakeholder informed in real time.
The core business value of connecting Monday.com and Jira is closing the communication gap between technical and non-technical teams. When a developer closes a Jira ticket, project managers shouldn't have to chase down that update — it should automatically appear on the Monday.com board. And when a client request or feature idea lands in Monday.com, engineers shouldn't have to wait for a manual handoff before it becomes a trackable Jira issue. Automating these bidirectional workflows cuts duplicated effort, reduces human error, and gives both sides a reliable source of truth. Fewer alignment meetings. Faster delivery. And more time for actual work.
Automate & integrate Monday.com + Jira
Automating Monday.com and Jira business processes or integrating data is made easy with Tray.ai.
Use case
Automatic Jira Issue Creation from Monday.com Items
When a new task or request is added to a Monday.com board — a bug report, feature request, or change order — tray.ai can instantly create a corresponding Jira issue in the appropriate project. Fields like priority, description, assignee, and due date are mapped and transferred automatically. This removes the manual handoff between business stakeholders and development teams, so no request slips through the cracks.
- Zero manual data re-entry between platforms
- Faster time-to-development for new requests
- Consistent issue formatting and field population in Jira
Use case
Bidirectional Status Synchronization
As Jira issues move through workflow stages — To Do, In Progress, Done — those status changes are automatically mirrored on the corresponding Monday.com item. When a project manager updates a status column in Monday.com, that change can trigger a Jira issue transition. Both teams always see the current state of work without logging into multiple platforms.
- Real-time visibility for non-technical stakeholders in Monday.com
- Developers can update status in Jira without logging into Monday.com
- Eliminates conflicting status information across platforms
Use case
Sprint Planning Board Population
At the start of each sprint, items approved or prioritized in Monday.com can be automatically pushed into a designated Jira sprint backlog. Tray.ai maps the relevant fields, sets story points if defined, and assigns the appropriate Jira project and epic. Sprint planning gets faster, and business priorities translate directly into engineering workloads.
- Reduces sprint planning prep time significantly
- Ensures business-approved items are immediately actionable in Jira
- Maintains clean sprint backlogs without manual imports
Use case
Bug and Incident Escalation Workflow
When a critical bug or incident is flagged in Monday.com — by a customer success or QA team, for example — tray.ai can automatically create a high-priority Jira issue, assign it to the relevant engineering team, and notify stakeholders via Slack or email. This removes the delay between identifying a problem and mobilizing an engineering response, cutting mean time to resolution.
- Faster escalation path for critical issues
- Automatic assignment to the right engineering team
- Full audit trail across both platforms for post-mortems
Use case
Release and Milestone Tracking Across Teams
When a Jira version or release milestone is marked complete, tray.ai can update the corresponding Monday.com timeline item, notify the project owner, and trigger downstream actions like updating a roadmap board. Product and business teams stay aware of engineering milestones without constant manual check-ins.
- Business teams stay informed of engineering releases automatically
- Roadmap boards in Monday.com remain current without manual edits
- Triggers downstream notifications or approval workflows on release
Use case
Cross-Platform Comment and Note Syncing
Comments added to a Jira issue — technical notes, blockers, resolution details — can be automatically appended as updates to the corresponding Monday.com item. Non-technical stakeholders get the context they need without requiring Jira access, and the Monday.com item stays current with what's actually happening on the engineering side.
- Non-technical stakeholders see engineering commentary in Monday.com
- No need to grant broad Jira access to business team members
- Full conversation context preserved across both platforms
Challenges Tray.ai solves
Common obstacles when integrating Monday.com and Jira — and how Tray.ai handles them.
Challenge
Maintaining Field Mapping Consistency Across Platforms
Monday.com and Jira use fundamentally different data models. Monday.com organizes work around boards, groups, and column types, while Jira structures work around projects, issue types, and custom fields. Mapping these fields correctly — especially for custom columns and issue metadata — gets complex fast, and breaks easily when either platform is reconfigured.
How Tray.ai helps
Tray.ai's visual workflow builder gives teams a flexible data transformation layer where they can define precise field mappings, apply conditional logic, and convert data types between platforms. When Monday.com column structures or Jira custom fields change, the mapping gets updated in one central place — no integration code to rewrite.
Challenge
Avoiding Infinite Sync Loops
In bidirectional sync integrations, a status update in Monday.com triggers a Jira update, which fires a webhook back to Monday.com — creating an infinite loop that floods both systems with redundant calls and can corrupt data. It's one of the most common failure modes in two-way integrations, and one of the most damaging.
How Tray.ai helps
Tray.ai has built-in loop prevention mechanisms, including the ability to store and check sync timestamps, compare before-and-after values, and use conditional logic to stop workflows when a change was originally triggered by the integration itself rather than a human action.
Challenge
Handling Authentication and Permission Boundaries
Enterprise deployments of both Monday.com and Jira often involve strict permission scopes — certain boards may be restricted in Monday.com, and Jira projects may require specific roles for issue creation or status transitions. Permission errors can silently drop data without alerting anyone, which is a frustrating way to discover your integration is broken.
How Tray.ai helps
Tray.ai's authentication management handles OAuth and API token credentials securely for both platforms. Its error handling framework detects permission-related failures, routes them to a dedicated error log, and alerts administrators — so dropped records get caught and retried rather than quietly lost.
Templates
Pre-built workflows for Monday.com and Jira you can deploy in minutes.
Monday.com Item to Jira Issue — Two-Way Sync
Monday 
Jira This template sets up a fully bidirectional sync between Monday.com board items and Jira issues. New items created in Monday.com are pushed to Jira, and new issues created in Jira are reflected back on the Monday.com board. Status changes, assignee updates, and priority fields stay in sync across both platforms in real time.
Jira Issue Status to Monday.com Status Column Updater
Monday Jira Whenever a Jira issue transitions between workflow states, this template automatically updates the status column of the linked Monday.com item. It supports custom status mappings, so Jira's 'In Review' can map to Monday.com's 'Working on It' and 'Done' maps to 'Completed,' preserving each platform's native terminology.
Monday.com Bug Report to Jira High-Priority Issue with Slack Alert
Monday Jira This template monitors a designated Monday.com board for items tagged as bugs or critical issues. When one is detected, it creates a high-priority Jira issue, assigns it to the appropriate engineering project, and sends an immediate Slack notification to the on-call engineering channel with a direct link to the new Jira issue.
Sprint Kickoff — Push Approved Monday.com Items to Jira Backlog
Monday Jira At the start of each sprint cycle, this template identifies Monday.com items marked as 'Approved for Dev' and automatically creates corresponding Jira issues, adds them to the active sprint backlog, and updates the Monday.com items with Jira links. No more manual sprint loading — engineering starts each sprint with a properly populated backlog.
Resolved Jira Issues to Monday.com Follow-Up Task Generator
Monday Jira When a Jira issue is marked as resolved, this template automatically creates follow-up tasks in Monday.com for QA verification, client communication, or documentation updates. Each follow-up task is pre-populated with context from the Jira issue and assigned to the appropriate Monday.com team member based on configurable routing logic.
Jira Epic Progress to Monday.com Roadmap Board Updater
Monday Jira This template tracks the completion percentage of Jira epics and periodically updates corresponding roadmap items on a Monday.com board. Leadership and product teams can monitor engineering progress on strategic initiatives directly in Monday.com without needing to interpret Jira's sprint views.
How Tray.ai makes this work
Monday.com + Jira runs on the full Tray.ai platform
Intelligent iPaaS
Integrate and automate across 700+ connectors with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in Monday.com and Jira — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose Monday.com + Jira actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →Ship your Monday.com + Jira integration.
We'll walk through the exact integration you're imagining in a tailored demo.