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Connectors / Integration

Connect Noyo and Namely to Automate Benefits Enrollment and HR Data Sync

Stop doing benefits administration by hand. Connect your insurance infrastructure to your HR platform and let data move on its own.

Noyo + Namely integration

Noyo provides the API infrastructure to connect with insurance carriers. Namely is the HR, payroll, and benefits platform that mid-sized companies run on. When they're connected, employee benefits data flows accurately between your HR system of record and the carrier network underneath it. Without that connection, someone on your HR team is manually reconciling the gap. Integrating Noyo with Namely means fewer data entry errors, faster enrollment processing, and a coverage view that's actually current.

Benefits administration is one of the most data-intensive and error-prone parts of HR. When Noyo and Namely aren't connected, HR teams manually reconcile enrollment changes, life events, terminations, and dependent updates between the two systems — slow, expensive, and prone to mistakes that cost real money. Connecting Noyo with Namely through tray.ai means enrollment elections and demographic changes in Namely go straight to insurance carriers via Noyo's API. Confirmation statuses, carrier acknowledgments, and coverage details come back into Namely automatically. No double data entry, less compliance risk, faster coverage for new hires, and HR teams freed up for work that actually requires them.

Automate & integrate Noyo + Namely

Automating Noyo and Namely business processes or integrating data is made easy with Tray.ai.

noyo

Use case

Automated New Hire Benefits Enrollment

When a new employee is onboarded in Namely, their enrollment elections and demographic data can be transmitted to insurance carriers through Noyo without anyone touching it manually. Coverage starts on time, carrier records are accurate from day one, and HR teams get real-time confirmation statuses back in Namely so they always know where each new hire stands.

  • Eliminate manual carrier submission for every new hire
  • Cut time-to-coverage from days to hours
  • Give HR teams real-time enrollment status visibility inside Namely
noyo

Use case

Life Event and Qualifying Change Processing

When an employee logs a qualifying life event in Namely — marriage, a new dependent, an address change — that update can be automatically routed to the right insurance carriers via Noyo. HR staff don't need to manually process each event or submit updates through carrier portals. Carrier acknowledgments and updated coverage details sync back into Namely to keep a single source of truth.

  • Process qualifying life events without manual carrier outreach
  • Keep dependent coverage changes accurate across all carriers
  • Maintain a full audit trail of life event submissions within Namely
noyo

Use case

Employee Termination and Benefits Offboarding

When an employee is terminated in Namely, benefits termination notices need to reach every enrolled carrier quickly to avoid overpayment and COBRA issues. Connecting Noyo with Namely lets termination events automatically trigger carrier disenrollment requests through Noyo, with confirmations synced back to Namely. Coverage ends on time and financial exposure from delayed terminations goes down.

  • Automatically trigger carrier disenrollment when a termination is recorded in Namely
  • Reduce overpayment risk from delayed coverage terminations
  • Simplify COBRA-triggering event tracking with accurate termination timestamps
noyo

Use case

Open Enrollment Automation

During open enrollment, employees make benefit elections in Namely that need to go out to multiple carriers. Connecting Namely to Noyo via tray.ai lets election data be submitted automatically to all relevant carriers as enrollments are completed — no end-of-enrollment scramble, fewer submission errors. HR teams can monitor progress and carrier response statuses directly in their workflow.

  • Submit open enrollment elections to carriers in real time rather than in manual batches
  • Reduce errors from last-minute bulk data exports and imports
  • Give HR teams clear visibility into which elections have been carrier-confirmed
noyo

Use case

Employee Demographic and Address Updates

Changes to employee addresses, legal names, dates of birth, and other demographic fields in Namely have to reach insurance carriers to keep policy records accurate. With Noyo and Namely connected, any demographic update in Namely is automatically forwarded to carriers via Noyo. This matters for compliance with carrier data requirements and for making sure employees actually get benefits correspondence where they live.

  • Propagate demographic changes to carriers without manual rekeying
  • Reduce policy discrepancies caused by stale carrier records
  • Support compliance with carrier data accuracy requirements
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Use case

Carrier Acknowledgment and Error Reconciliation

Noyo receives acknowledgments, warnings, and error responses from carriers after enrollment submissions — but without an integration, those signals never reach the HR team in Namely. Connecting the two platforms means carrier responses surface as notifications, task assignments, or status updates inside Namely. HR teams can act on errors without leaving their primary tool, and the gap between submission and resolution gets much shorter.

  • Surface carrier errors and warnings directly inside Namely
  • Reduce time spent cross-referencing carrier portals and Noyo dashboards
  • Speed up error resolution with automated task creation for HR staff

Challenges Tray.ai solves

Common obstacles when integrating Noyo and Namely — and how Tray.ai handles them.

Challenge

Bidirectional Data Mapping Between Disparate Schemas

Noyo and Namely use different data models. Noyo structures data around carrier-specific member and group schemas; Namely organizes information around employee profiles, positions, and HR events. Mapping fields accurately in both directions — especially for dependent relationships, benefit plan codes, and carrier group numbers — requires careful transformation logic that's hard to maintain manually.

How Tray.ai helps

tray.ai's visual data mapping and transformation tools let teams build precise, maintainable field mappings between Noyo's carrier-centric schemas and Namely's HR data model. Transformation steps handle conditional logic for different plan types, carriers, and employment statuses, and mappings can be updated centrally without rewriting integration logic from scratch.

Challenge

Handling Asynchronous Carrier Responses from Noyo

Insurance carrier processing through Noyo is often asynchronous. A submission is accepted initially, but the carrier acknowledgment or rejection may arrive minutes or hours later via webhook. Without an integration layer that can receive and process these delayed responses, HR teams are left guessing whether a submission actually went through — which creates real compliance gaps.

How Tray.ai helps

tray.ai supports event-driven webhook triggers natively, so workflows can listen for Noyo carrier response events and process them the moment they arrive. Namely records are updated with accurate carrier confirmation statuses as soon as the carrier responds, with no polling delays or manual follow-up.

Challenge

Managing Multi-Carrier Enrollment Complexity

Most companies using Noyo and Namely have employees enrolled across multiple carriers — medical, dental, vision, life, and supplemental plans each routing through different carriers with different requirements. Orchestrating enrollment submissions across all of them while tracking each carrier's individual response status is genuinely complex without a dedicated integration layer.

How Tray.ai helps

tray.ai's workflow branching and parallel execution let a single enrollment event in Namely fan out into simultaneous, carrier-specific submission workflows through Noyo, each tracked independently. Status updates from each carrier are collected and aggregated back into Namely, giving HR teams a consolidated view of multi-carrier enrollment status for every employee.

Templates

Pre-built workflows for Noyo and Namely you can deploy in minutes.

New Hire Enrollment Submission from Namely to Noyo

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Namely
Noyo Noyo

This template monitors Namely for newly created employee records that have completed benefit elections and automatically submits their enrollment data to the appropriate insurance carriers via Noyo, then writes the carrier submission ID and status back into the employee's Namely profile.

Life Event Change Propagation from Namely to Noyo

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Namely
Noyo Noyo

This template watches Namely for qualifying life event submissions and automatically transmits the corresponding enrollment change request to insurance carriers through Noyo, routing any carrier errors back to the HR team as actionable alerts within Namely.

Termination-Triggered Benefits Disenrollment

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Namely
Noyo Noyo

This template detects employee terminations in Namely and immediately triggers disenrollment requests for all active benefits through Noyo, ensuring carriers are notified promptly and updated coverage termination dates are written back into Namely.

Open Enrollment Batch Submission Pipeline

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Namely
Noyo Noyo

This template collects finalized open enrollment elections from Namely at the close of the enrollment period and systematically submits them to all enrolled carriers through Noyo, writing submission results back into Namely as they come in.

Carrier Error Alert and HR Task Creation in Namely

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Namely

This template listens for error and rejection responses from Noyo after carrier submissions and automatically creates HR tasks or notification alerts inside Namely so the responsible HR representative can resolve issues without switching between systems.

Periodic Coverage Reconciliation Sync from Noyo to Namely

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Namely

This template runs on a schedule to pull current carrier-confirmed coverage data from Noyo for all active employees, compare it against the benefits records in Namely, and flag discrepancies for HR review.

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