Process automation
Process automation across changing systems and AI
Design, run, and evolve business processes across applications, APIs, data platforms, and AI-driven decisions, with full execution visibility.
Why teams choose Tray for process automation
Build automations that evolve with change
Visually and collaboratively update business rules as requirements shift. Modify processes without code or workarounds while maintaining transparency and control.
Incorporate AI directly into business processes
Bring AI into existing processes without isolating it in a separate system. Add classification, intelligent document processing, and LLM capabilities directly to those processes.
See and control how every process runs
Branching logic, exceptions, and retries are defined visually. Execution history allows teams to trace failures, understand behavior, and fix issues fast.
How process automation works in Tray
Design end-to-end processes with explicit branching logic, parallel paths, and decision points. The workflow defines how the process executes in production, not hidden behavior buried in custom code.
Process automation on the Tray AI Orchestration Platform
Process automation runs on the same platform that supports agent development, AI-driven workflows, and enterprise data integration. Develop process automation, integrations, agent tools, APIs, and MCP services, and govern them in one system rather than across separate tools.
What modern process automation requires
Automate complex, cross-system processes
Run business-critical flows such as order management, employee onboarding, and support case resolution across applications, APIs, and data systems with consistent logic and control.
Trigger and execute based on real-time events
Start processes from application events, webhooks, schedules, or system changes. Coordinate actions across systems within a single execution path.
Define, reuse, and evolve process logic visually
Model branching paths, parallel steps, and decision rules in a shared visual workflow. Update logic without duplicating flows and reuse components across processes to reduce maintenance overhead and keep logic consistent.
Infuse AI into core business logic
Apply AI-driven classification, intelligent document processing, text generation, and decision support directly within process execution using Tray AI Palette and leading model providers. AI steps operate alongside deterministic rules and integrations in a single controlled workflow.
Operate with governance and production visibility
Use role-based permissions, environment separation, and structured access controls to manage automation across teams. Review execution history and logs to trace behavior, diagnose issues, and maintain operational confidence.