Megacast
Feb 24
55 min

Deploying high-value AI agents with Merlin Agent Builder

Learn how IT leaders are scaling AI agent deployment faster — with real-world strategies, practical frameworks, and a live demo of Tray’s Merlin Agent Builder.

Overview

Scaling AI agents across the enterprise takes more than experimentation—it demands the right foundation. In this Megacast, Tray’s CEO and CTO team up with Zuora’s CIO to share real-world strategies building scalable, production-ready agents while maintaining governance and control. See IT leaders are evolving their deployment approaches — and get a live walkthrough of Merlin Agent Builder.

What you’ll learn 

  • Four deployment approaches for building AI agents—and how to avoid common pitfalls

  • Best practices for creating scalable, production-ready agents without adding complexity

  • Lessons from Zuora’s CIO on supporting AI adoption and enterprise-wide growth

  • How to maintain governance, flexibility, and control as your AI footprint expands

  • A live demo of Merlin Agent Builder: faster agent creation, easier management

Session chapters

  1. Choosing the right path: Four ways to deploy AI agents

  2. Scaling AI at Zuora: Lessons from the CIO 

  3. Creating and managing agents faster (live demo) 

Featuring

Alistair Russell
presenter

Alistair Russell

CTO

tray.ai
Karthik Chakkarapani
presenter

Karthik Chakkarapani

CIO

Zuora

Rich Waldron
host

Rich Waldron

CEO

tray.ai

Let's explore what's possible, together.

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