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From promises to outcomes: Overcome the hidden challenges of deploying AI agents
What separates successful AI agent deployments? See how IT teams address integration, architecture, and scale — with a demo in Slack and Okta.
Overview
Many AI agents stall at the prototype phase. This session covers the architectural and integration choices that help enterprise IT teams deploy agents that actually work—in real systems, not just demos.
What you’ll learn
Why most AI agent deployments stall—and what IT leaders are doing to fix it
How governance, data access, and integration design impact production success
What to expect from a platform built for dynamic, agent-led automation
A real-world demo of Tray’s Merlin Agent Builder handling IT support task
Session chapters
From hype to reality: What’s holding back AI agents
Integration first: Why architecture matters
Inside Tray: Our platform approach to agent deployment
Live demo: Real-world agent use cases
Q&A
Featuring
Paul Turner
Automation Expert
Luke Smith
Senior Solutions Engineer