Connectors / Security and compliance · Connector

Automate Identity Management and User Provisioning with Azure Active Directory

Connect Azure AD to your tech stack to clean up user lifecycle management, access control, and security workflows.

What can you do with the Azure Active Directory connector?

Azure Active Directory is Microsoft's cloud-based identity and access management service, used by thousands of organizations to control who can access which applications and resources. Integrating Azure AD with your other business tools cuts out the manual work of provisioning accounts, managing group memberships, and enforcing security policies across systems. With tray.ai, you can build workflows that keep Azure AD in sync with your HRIS, ticketing, CRM, and collaboration tools in real time.

View connector documentation

Automate & integrate Azure Active Directory

Automating Azure Active Directory business processes or integrating Azure Active Directory data is made easy with Tray.ai.

Learn about Intelligent iPaaS →

Use case

Automated Employee Onboarding and Provisioning

When a new hire is added to your HRIS (such as Workday, BambooHR, or HiBob), tray.ai can automatically create their Azure AD account, assign them to the right security groups, grant application access based on their role, and trigger a welcome workflow in Slack or Microsoft Teams. This eliminates days of manual IT setup and means new employees can actually get work done on day one.

Reduce IT onboarding ticket volume by automating account creation and group assignment
Enforce role-based access control consistently across every new hire
Cut time-to-access from days to minutes for critical business applications

Use case

User Deprovisioning and Offboarding

When an employee leaves, tray.ai can immediately detect the change in your HRIS, disable or delete their Azure AD account, revoke all group memberships, and notify IT and security teams via email or Slack. Automated offboarding closes the window of unauthorized access that opens up when this process is handled manually.

Eliminate orphaned accounts that create security vulnerabilities
Stay compliant with SOX, HIPAA, and other regulatory standards
Automatically revoke SSO access across all connected SaaS applications

Use case

Dynamic Group Membership Sync

Keep Azure AD security groups synchronized with data from external systems like your CRM, project management tool, or HRIS. When a user changes departments, gets promoted, or joins a new project team, tray.ai updates their group memberships in Azure AD automatically so their permissions always reflect their actual role.

Remove the manual burden of managing group memberships across large organizations
Prevent permission drift where users accumulate access they no longer need
Keep Conditional Access Policies enforced based on current group data

Use case

Security Incident Response and Alerting

Connect Azure AD sign-in and audit logs to your SIEM or alerting tools to build automated security response workflows. When Azure AD detects risky sign-ins, impossible travel events, or MFA failures, tray.ai can force a password reset, disable an account, open a Jira ticket, or page an on-call engineer via PagerDuty.

Reduce mean time to respond to identity-based security incidents
Create an auditable trail of automated security actions taken in response to alerts
Correlate Azure AD risk signals with data from other security tools in one workflow

Use case

SaaS Application Access Request Automation

When employees submit access requests through a ticketing system like ServiceNow or Jira Service Management, tray.ai routes approvals, updates Azure AD group memberships upon approval, and notifies the requester automatically. IT gets a governed, auditable process without manually executing every step.

Give employees self-service access request capability with built-in approval gates
Maintain a complete audit log of who approved access and when
Speed up access provisioning from days to hours or less

Use case

Cross-Directory User Sync and Identity Reconciliation

Organizations running multiple directories or identity providers alongside Azure AD often end up with inconsistent user data — and that causes real problems. tray.ai can reconcile user profiles between Azure AD and other LDAP directories, Okta, Google Workspace, or on-premises Active Directory, keeping attributes like job title, manager, department, and phone number consistent across all systems.

Eliminate identity data inconsistencies that break SSO and app provisioning
Maintain a single source of truth for user attributes across hybrid environments
Support mergers and acquisitions by automating directory consolidation workflows

Build Azure Active Directory Agents

Give agents secure and governed access to Azure Active Directory through Agent Builder and Agent Gateway for MCP.

Agent Builder Agent Gateway for MCP Browse Agent Hub

Look Up User Details

Data Source

Retrieve profile information for a specific user, including display name, email, department, job title, and contact details. Useful for enriching workflows with accurate identity data from the directory.

List Group Members

Data Source

Fetch all members belonging to a specific Azure AD group or security group. Lets agents understand team compositions, access scopes, or approval chains for downstream automation.

Search and Filter Users

Data Source

Query users across the directory using filters like department, location, or role. Helps agents find the right people for notifications, assignments, or access reviews.

Retrieve User Sign-In Activity

Data Source

Pull recent sign-in logs and activity data for a user or set of users. Useful for security monitoring agents that need to detect anomalous login patterns or dormant accounts.

Check Group Membership

Data Source

Confirm whether a specific user belongs to a given group or holds a particular role assignment. Lets agents make conditional decisions based on a user's access level or team affiliation.

List Registered Applications

Data Source

Retrieve details about applications registered in Azure AD, including permissions and owners. Supports governance workflows where agents audit app access or flag unused integrations.

Create New User

Agent Tool

Provision a new user account in Azure Active Directory with attributes like name, email, department, and initial password. Automates onboarding workflows triggered by HR systems or ticketing tools.

Update User Profile

Agent Tool

Modify attributes on an existing user account, such as job title, manager, phone number, or department. Keeps directory data in sync when changes come in from source-of-truth systems like an HRIS.

Enable or Disable User Account

Agent Tool

Toggle the sign-in status of a user account to enable or block access. Good for offboarding workflows or security incident response where you need to cut access fast.

Add User to Group

Agent Tool

Add a specified user to one or more Azure AD groups, granting them associated permissions and resource access. Fits role-based access provisioning during onboarding or role-change workflows.

Remove User from Group

Agent Tool

Remove a user from a designated group, revoking the associated access rights. Handles offboarding, role transitions, or access cleanup during periodic reviews.

Reset User Password

Agent Tool

Trigger a password reset for a user account, optionally requiring a change at next sign-in. Lets agents handle help desk requests or security alerts without manual IT intervention.

Delete User Account

Agent Tool

Permanently remove or soft-delete a user from Azure Active Directory as part of an offboarding or cleanup process. Can be coordinated with other deprovisioning steps across connected SaaS tools.

Ready to solve your Azure Active Directory integration challenges?

See how Tray.ai makes it easy to connect, automate, and scale your workflows.

Book a demo Talk to sales

Challenges Tray.ai solves

Common obstacles when integrating Azure Active Directory — and how Tray.ai handles them.

Challenge

Managing Complex Microsoft Graph API Authentication

Azure AD integration runs through the Microsoft Graph API, which requires OAuth 2.0 client credentials flows, proper scope configuration, and token refresh handling. Many teams get stuck on app registrations, granting admin consent for the right permissions, and keeping tokens valid across long-running workflows.

How Tray.ai helps

tray.ai handles OAuth authentication and token lifecycle management natively. Configure your Azure AD app registration once and tray.ai takes care of token refresh from there. The built-in connector setup walks you through the required permission scopes, which cuts down on setup errors considerably.

Challenge

Handling Large Directory Datasets with Pagination

Azure AD tenants at large enterprises can have tens of thousands of users and groups. The Microsoft Graph API returns paginated responses, and workflows that need to process the full directory have to handle nextLink tokens correctly — otherwise you end up with incomplete syncs and missing records.

How Tray.ai helps

tray.ai's loop and pagination handling lets workflows automatically follow Microsoft Graph nextLink tokens across paginated result sets, so every user and group record gets processed without any custom pagination code.

Challenge

Keeping Multiple Systems in Sync Without Duplication

When Azure AD runs alongside Okta, Google Workspace, or on-premises AD, bidirectional sync workflows can create duplicate records or write conflicts if changes originate in multiple systems at the same time. It's a messier problem than it looks.

How Tray.ai helps

tray.ai lets you define source-of-truth logic directly in your workflows, using conditional branches and data lookup steps to check whether a record already exists before writing. That prevents duplicate provisioning and makes it straightforward to build idempotent sync patterns across all connected directories.

Templates

Pre-built Azure Active Directory workflows you can deploy in minutes.

Browse all templates

New Employee Onboarding: HRIS to Azure AD

Azure Active Directory

Workday REST

Microsoft Teams

Automatically creates an Azure AD user account, assigns role-based security groups, and sends a welcome message in Microsoft Teams when a new hire record is created in Workday or BambooHR.

Employee Offboarding: Disable Azure AD Account on Termination

Azure Active Directory

BambooHR

ServiceNow

Slack

Watches for terminated employee records in your HRIS and immediately disables the Azure AD account, removes group memberships, and opens a deprovisioning ticket in ServiceNow.

Azure AD Risky Sign-In to PagerDuty Incident

Azure Active Directory

PagerDuty

Jira

Monitors Azure AD Identity Protection for risky or anomalous sign-in events and automatically escalates high-risk incidents to PagerDuty while logging event details in a Jira security ticket.

Jira Access Request to Azure AD Group Assignment

Azure Active Directory

Jira

Slack

Automates the end-to-end SaaS access request process by routing Jira Service Management tickets through an approval workflow and updating Azure AD group memberships upon approval.

Monthly Inactive License Audit and Reclamation

Azure Active Directory

Workday REST

Gmail

Google Sheets

Runs on a monthly schedule to compare licensed Azure AD users against HRIS active employee data, flags unused licenses, and delivers a report to finance via email.

Azure AD User Attribute Sync from Salesforce

Azure Active Directory

Salesforce

Keeps Azure AD user profiles updated when contact information or job titles change in Salesforce, so downstream SSO applications always get accurate user attributes.

How Tray.ai makes this work