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Freshservice and Salesforce integration + automation

Freshservice and Salesforce integrations couldn’t be easier with the Tray platform’s robust Freshservice and Salesforce connectors, which can connect to any service without the need for separate integration tools.

Freshservice and Salesforce Connector Details

FreshService connector logo

Freshservice

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UsesDevelopers
CategoryDatabase
Connector TypeTray Connector
Operations
Create taskCreate ticketDelete userDelete taskUpdate problemList problemsGet problemList usersList ticketsDelete ticketUpdate ticketGet ticket
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Salesforce logo

Salesforce

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UsesSales, Marketing, All
CategoryCustomer Relationship Management (CRM), AI/ML
Triggers
On Apex trigger (advanced)On Custom Workflow Formula (advanced)On Outbound Message (Advanced)On Record CreateOn Record Create or UpdateOn Record Field ChangeOn Record Multiple Fields ChangeOn Record Update
Connector TypeTray Connector
Operations
Batch create recordsBatch delete recordsBatch update recordsDelete custom fieldBulk update recordsBulk upsert recordsDelete query jobConvert LeadCount recordsCreate amendment quoteCreate custom fieldCreate query joband 27 more...
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By connecting our growth stack, we personalized messaging at scale for hundreds of thousands of customers and doubled our engagement rates.

Senior Director Growth, New Relic
New Relic

Tray is the leading AI ready integration and automation platform

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