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What we've shipped

Continuous AI orchestration
innovation.

Product launches, analyst recognition, and company milestones — a rolling record of what we've built.

  • Agent Gateway

    MCP observability in Agent Gateway

    Execution logs, usage analytics, cost attribution, and audit trails — the API management-grade visibility that turns MCP from "it works" into something production-safe.

  • Integrations

    Tray joins the Claude Connectors Directory

    700+ enterprise connectors now available through Claude via MCP, with multi-step orchestration and governance built in — every connector, every system, governed from one place.

  • Recognition

    Nucleus Research

    Nucleus Research iPaaS Leader — seventh year running

    Named a Nucleus Research iPaaS Leader for the seventh consecutive year, with top scores on usability and functionality — the same capabilities that determine how fast AI can actually ship.

  • Agent Gateway

    Dynamic Authentication for MCP

    Agent Gateway now enforces real user identity and permissions for every MCP action. Each call traces back to a named user — permissions checked at execution time, not setup time.

  • Intelligent iPaaS

    SQL Transformer for data engineering

    Set-based SQL execution replaces row-by-row transformation, making data pipelines orders of magnitude faster and ready for AI-scale workloads.

  • Recognition

    Gartner

    Gartner Magic Quadrant Visionary 2026

    Named a Visionary in the 2026 Gartner Magic Quadrant for iPaaS — the first edition evaluated through an AI orchestration lens, not just integration breadth.

  • Intelligent iPaaS

    Claude Code support in Tray CDK

    Tray CDK now supports Claude Code. Describe a connector in natural language and ship it in minutes — not the days it used to take to write the code by hand.

  • Merlin Agent Builder

    Native Slack Interactions

    Merlin Agent Builder now ships Slack-connected agents in minutes. Guided setup handles all Slack API configuration automatically — no middleware, no manual plumbing.

  • Agent Gateway

    Launched Agent Gateway for MCP

    Expose any Tray workflow as an MCP tool in one click — with access controls, execution logs, and the governance layer that makes MCP enterprise-safe from day one.

  • Merlin Agent Builder

    Launched Agent Hub

    A catalog of composable building blocks — Smart Data Sources, AI tools, and reusable components — so enterprises can assemble custom agents in days, not months.

  • Merlin Agent Builder

    Smart data sources and memory in Merlin Agent Builder

    Major update to Merlin Agent Builder: automated data vectorization, short- and long-term memory, flexible LLM selection across OpenAI, Gemini, Bedrock, and Azure, and single-build deployment across Slack, web apps, and APIs.

  • Recognition

    Gartner

    Gartner Magic Quadrant Visionary 2025

    Named a Visionary in the 2025 Gartner Magic Quadrant for iPaaS for the second consecutive year — with the highest score for AI Implementation Support among all evaluated vendors.

  • Recognition

    Nucleus Research

    Nucleus Research iPaaS Leader — sixth year running

    Named an iPaaS Leader by Nucleus Research for the sixth consecutive year — recognized for Merlin Agent Builder, composable AI infrastructure, and enterprise governance built for secure agent deployment at scale.

  • Merlin Agent Builder

    Tray ITSM Agent

    A purpose-built agent that handles IT service desk workflows end-to-end — ticket triage, routing, and resolution across Jira, ServiceNow, and Slack.

  • Company

    Tray.ai acquires Vanti

    Vanti's knowledge modeling technology joins the platform, enabling agents to reason over enterprise data with far greater accuracy and grounding.

  • Merlin Agent Builder

    Merlin Agent Builder launches

    Tray's native AI agent builder goes live — a purpose-built environment for deploying governed, multi-system agents without writing agent infrastructure from scratch.

  • AI Capabilities

    AI-ready data integration for unstructured data

    Native Vector Tables, Merlin IDP for converting complex documents into structured data, and Inline Functions for flexible data transformation — the full stack for AI-scale data pipelines.

  • AI Capabilities

    Native VectorTables — first in iPaaS

    Store, manage, and use vector embeddings directly within the platform — no third-party vector database required. Enables RAG pipelines, AI-driven search, and recommendation systems out of the box.

  • Intelligent iPaaS

    New on-premise agent for secure integrations

    Secure integration with on-premise systems without sacrificing cloud benefits. Handles compliance, legacy systems, and security requirements in a fully self-service environment.

  • AI Capabilities

    AI Palette, Merlin IDP, and native AI infrastructure

    A full suite of native AI capabilities: AI Palette for connecting to any LLM, native vector database support, Merlin IDP for document processing, Merlin Analysis and Generation for text intelligence, and Merlin Guardian for AI trust and audit trails.

  • Platform

    AI-augmented API management and Tray Build

    Turn any workflow into a reusable API. New AI-augmented API management, a modern Connector Development Kit, and the Tray Build UX — composable, collaborative integration development for fusion teams.

  • Recognition

    Gartner Magic Quadrant Visionary 2024

    Named a Visionary in the 2024 Gartner Magic Quadrant for iPaaS with a 94% Willingness to Recommend score — recognized as one of the first iPaaS providers to introduce GenAI as a native platform service.

See what's coming next.

Talk to a Tray.ai expert about where we're headed and what's right for your stack.