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Connectors / Sales · HTTP Connector

Automate Koncert with Tray.ai

Create a prospect, create a cadence and create a call list in Koncert, and start a workflow when Koncert sends “Call completed”.

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What can you do with Koncert on Tray.ai?

Koncert is a B2B sales engagement platform with AI dialers, multi-channel cadences, a cloud phone and contact data tools for outbound sales teams. Tray.ai connects to Koncert through the HTTP Connector, so your workflows can call the Koncert API alongside the rest of your stack.

  • When Koncert sends “Call completed”, log the call outcome on the contact in your CRM.
  • Create a prospect in Koncert when marketing hands over a qualified lead from your CRM.
  • Add a Do Not Call record in Koncert when a contact opts out through your preference center.
  • Assign prospects to a cadence in Koncert when they download a guide from your website.
Connects through
HTTP Connector
Authentication
OAuth 2.0 or a bearer token

What the Koncert API covers

5 resources and 18 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow.

Prospects

  • List prospects
  • Get a prospect
  • Create a prospect
  • Update a prospect
  • Delete a prospect

Cadences

  • List cadences
  • Create a cadence
  • Update a cadence
  • Delete a cadence
  • Assign prospects to a cadence

Call lists

  • Create a call list
  • Import prospects
  • Delete a call list

Email templates

  • List email templates
  • Create an email template
  • Update an email template

Do Not Call records

  • List Do Not Call records
  • Add a Do Not Call record

Events Koncert can send to a Tray.ai webhook trigger

  • Call completed

Checked against Koncert's own documentation on 2026-10-22

developer.koncert.com

Frequently asked questions

What can a Tray.ai workflow do in Koncert?

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The Koncert API documents 18 actions across 5 resources (Prospects, Cadences, Call lists, Email templates, Do Not Call records). For example: List prospects; List cadences; Create a call list. A workflow can make any documented call through the HTTP Connector.

How does Tray.ai authenticate with Koncert?

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The Koncert API uses OAuth 2.0 and a bearer token. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

Which Koncert events can start a Tray.ai workflow?

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Koncert sends one event to a webhook URL, for example: Call completed. A Tray.ai webhook trigger receives them and starts a workflow.

See Koncert working against your stack.

We'll walk through a tailored demo with your systems plugged in.

Great — a couple more details

This helps us connect you with the right person. Optional, and you can skip it.