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Connectors / Marketing · HTTP Connector
Automate Appcues with Tray.ai
Call the Appcues API from any Tray.ai workflow with the HTTP Connector.
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What can you do with Appcues on Tray.ai?
Appcues is a product adoption platform for building in-app flows, checklists, banners, and NPS surveys, then tracking how users respond to them. Tray.ai connects to Appcues through the HTTP Connector, so your workflows can call the Appcues API alongside the rest of your stack.
- Connects through
- HTTP Connector
- Authentication
- Basic authentication
- Base URL
- https://api.appcues.com
Automate & integrate Appcues
Automating Appcues business processes or integrating Appcues data is made easy with Tray.ai.
Use case
Flows
Read flows in Appcues from any Tray.ai workflow. The Appcues API covers calls such as list flows and get a flow.
- List flows
- Get a flow
- Publish a flow
Use case
Segments
Create, update, and delete segments in Appcues from any Tray.ai workflow. The Appcues API covers calls such as create a segment and update a segment.
- Create a segment
- Update a segment
- Delete a segment
Use case
End users
Read and update end users in Appcues from any Tray.ai workflow. The Appcues API covers calls such as get a user profile and update a user profile.
- Get a user profile
- Update a user profile
- Track a user event
Use case
Groups
Read and update groups in Appcues from any Tray.ai workflow. The Appcues API covers calls such as get a group profile and update a group profile.
- Get a group profile
- Update a group profile
Use case
Bulk data
Create bulk data in Appcues from any Tray.ai workflow. The Appcues API covers calls such as start a bulk import and start an event export.
- Start a bulk import
- Start an event export
- Check job status
Use case
Appcues events
Start a Tray.ai workflow the moment something happens in Appcues. Appcues sends events such as web flow started and web flow completed to a Tray.ai webhook trigger.
- Web flow started
- Web flow completed
- Web flow skipped
Ready to solve your Appcues integration challenges?
See how Tray.ai makes it easy to connect, automate, and scale your workflows.
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Challenges Tray.ai solves
Common obstacles when integrating Appcues — and how Tray.ai handles them.
Challenge
Keeping Appcues credentials out of logs
A raw API call usually means pasting a key or token into the request, where it ends up in step inputs, logs, and screenshots.
How Tray.ai helps
Store Appcues credentials once as a Tray.ai authentication and reference them from the HTTP Connector. Tray.ai masks authentication values in logs, so the secret never shows up in a step's input or output.
Challenge
Going from the Appcues API docs to a working call
Translating an example request from API docs into a workflow step means copying the method, URL, headers, and body by hand.
How Tray.ai helps
Paste a cURL example from the Appcues API docs into the HTTP Connector and Tray.ai fills in the method, URL, headers, and body for you.
Challenge
Handling files and non-JSON responses
Not every API answers in JSON. Some return XML, files, or binary data, or expect a multipart upload.
How Tray.ai helps
The HTTP Connector parses JSON and XML responses, returns files you can pass to the next step, and sends multipart form data for uploads.
How Tray.ai makes this work
Appcues plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 700+ connectors with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in Appcues — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose Appcues actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →Frequently asked questions
Does Tray.ai connect to Appcues?
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Yes. Tray.ai connects to Appcues through the HTTP Connector, which calls the Appcues API directly. Any call the Appcues API documents can run as a step in a Tray.ai workflow.
How does Tray.ai authenticate with Appcues?
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The Appcues API uses basic authentication. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
Can I get a dedicated Appcues connector?
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Appcues runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated Appcues connector from the Appcues API.
See Appcues working against your stack.
We'll walk through a tailored demo with your systems plugged in.
Thanks — someone from our team will be in touch soon.