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Connectors / Human resources · HTTP Connector

Automate Fountain with Tray.ai

Create an applicant, create an opening and create a note in Fountain, and start a workflow when Fountain sends “Applicant changed stage”.

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What can you do with Fountain on Tray.ai?

Fountain is a high-volume hiring platform for hourly workers, moving applicants through openings and stages with screening, interview scheduling and document collection. Tray.ai connects to Fountain through the HTTP Connector, so your workflows can call the Fountain API alongside the rest of your stack. API access comes through Fountain's partner program or API plan, so you need approved credentials first.

  • When Fountain sends “Applicant changed stage”, notify the hiring manager in your team chat.
  • When Fountain sends “Documents approved”, create the new starter in your HR system.
  • When Fountain sends “Background check status updated”, log the result on the candidate record.
  • When a store requests more staff in your ticketing system, create an opening for the role.
Connects through
HTTP Connector
Authentication
An API key in a request header or a bearer token
Base URL
https://services.fountain.com/api/servicehire/v2

What the Fountain API covers

6 resources and 26 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow. Fountain gives API access on request, so approved credentials come first.

Applicants

  • List applicants
  • Get an applicant
  • Create an applicant
  • Update an applicant
  • Delete an applicant
  • Advance an applicant

Openings

  • List openings
  • Get an opening
  • Create an opening
  • Update an opening
  • Delete an opening

Applicant notes

  • List applicant notes
  • Create a note
  • Update a note
  • Delete a note

Calendar slots

  • List calendar slots
  • Create calendar slots
  • Book a slot
  • Cancel a booked slot

Locations

  • List locations
  • Create a location
  • Update a location
  • Delete a location

Users

  • List users
  • Create a user
  • Update a user

Events Fountain can send to a Tray.ai webhook trigger

  • Applicant changed stage
  • Background check status updated
  • Worker deactivated
  • Worker activated
  • Document uploaded
  • Documents approved

Checked against Fountain's own documentation on 2026-10-22

developer.fountain.com/reference/hire-api-overview

Frequently asked questions

What can a Tray.ai workflow do in Fountain?

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The Fountain API documents 26 actions across 6 resources (Applicants, Openings, Applicant notes, Calendar slots, Locations, Users). For example: List applicants; List openings; List applicant notes. A workflow can make any documented call through the HTTP Connector.

How does Tray.ai authenticate with Fountain?

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The Fountain API uses an API key in a request header and a bearer token. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

Which Fountain events can start a Tray.ai workflow?

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Fountain sends 6 events to a webhook URL, for example: Applicant changed stage; Background check status updated; Worker deactivated; Worker activated; Document uploaded; Documents approved. A Tray.ai webhook trigger receives them and starts a workflow.

Do I need special access to the Fountain API?

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Yes. Fountain gives API access on request, so you need approved credentials before a Tray.ai workflow can call it.

See Fountain working against your stack.

We'll walk through a tailored demo with your systems plugged in.

Great — a couple more details

This helps us connect you with the right person. Optional, and you can skip it.