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Connectors / Customer service · HTTP Connector

Automate Olark with Tray.ai

Start a Tray.ai workflow when Olark sends “Conversation completed”. Connect Olark to the rest of your customer service stack with Tray.ai.

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What can you do with Olark on Tray.ai?

Olark is live chat software that lets sales and support teams talk with website visitors in real time and collect messages when no one is online. Olark sends events to a webhook URL, so a Tray.ai workflow can start the moment something happens in Olark and act on it across the rest of your stack.

Connects through
HTTP Connector

Automate & integrate Olark

Automating Olark business processes or integrating Olark data is made easy with Tray.ai.

olark

Use case

Olark events

Start a Tray.ai workflow the moment something happens in Olark. Olark sends events such as conversation completed and offline message received to a Tray.ai webhook trigger.

  • Conversation completed
  • Offline message received
  • Conversation started

What the Olark API covers

Olark sends events to a webhook URL, and each one can start a Tray.ai workflow.

Events Olark can send to a Tray.ai webhook trigger

  • Conversation completed
  • Offline message received
  • Conversation started

Checked against Olark's own documentation on 2026-10-22

www.olark.com/help/webhooks

Frequently asked questions

Which Olark events can start a Tray.ai workflow?

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Olark sends 3 events to a webhook URL, for example: Conversation completed; Offline message received; Conversation started. A Tray.ai webhook trigger receives them and starts a workflow.

See Olark working against your stack.

We'll walk through a tailored demo with your systems plugged in.

Great — a couple more details

This helps us connect you with the right person. Optional, and you can skip it.