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Zendesk and Twilio integration + automation

Zendesk and Twilio integrations couldn’t be easier with the Tray platform’s robust Zendesk and Twilio connectors, which can connect to any service without the need for separate integration tools.

Zendesk and Twilio Connector Details

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Zendesk

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UsesCustomer Success and Support, All
CategoryCustomer Success and Support
Triggers
Webhook
Connector TypeTray Connector
Operations
Add comment to ticketCount organization membersCreate automationCreate brandCreate groupCreate group membershipCreate group memberships (bulk)Create jira linkCreate macroCreate or update organizationCreate organizationCreate organization fieldand 67 more...
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UsesAll
CategoryTelephony
Triggers
Inbound SMS
Connector TypeTray Connector

The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.

Mike Atwood
Mike Atwood, Executive Director of Client Success
Vox Media

Tray is the leading AI ready integration and automation platform

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