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Connectors / Sales · HTTP Connector

Automate Cliengo with Tray.ai

Create a contact, send a message and create a tag in Cliengo, and start a workflow when Cliengo sends “Conversation created”.

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What can you do with Cliengo on Tray.ai?

Cliengo is a chatbot and conversation platform for sales teams that captures leads from websites, WhatsApp, and social channels, with live chat handoff and a contact inbox. Tray.ai connects to Cliengo through the HTTP Connector, so your workflows can call the Cliengo API alongside the rest of your stack.

  • When Cliengo sends “Contact created”, add the new lead to your CRM and assign an owner.
  • When Cliengo sends “Conversation operator assigned”, notify the rep in your team chat.
  • Add a contact note in Cliengo when the lead's deal status changes in your CRM.
  • When Cliengo sends “Contact status changed” to qualified, create a deal in your CRM.
Connects through
HTTP Connector
Authentication
A bearer token
Base URL
https://connect.cliengo.com/v1

What the Cliengo API covers

6 resources and 26 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow. Connecting it takes a few clicks: here's how.

Contacts

  • Search contacts
  • Create a contact
  • Update a contact
  • Delete a contact
  • Add a contact note
  • Add a tag to a contact

Conversations

  • List conversations
  • Get a conversation
  • Send a message
  • Assign to an operator
  • Close a conversation
  • Export conversations

Tags

  • List tags
  • Create a tag
  • Update a tag
  • Delete a tag

Phases

  • List phases
  • Create a phase
  • Assign a phase to a conversation

WhatsApp templates

  • List WhatsApp templates
  • Create a WhatsApp template
  • Send template messages

Webhooks

  • List webhooks
  • Create a webhook
  • Update a webhook
  • Delete a webhook

Events Cliengo can send to a Tray.ai webhook trigger

  • Conversation created
  • Conversation updated
  • Conversation message
  • Conversation phase changed
  • Conversation operator assigned
  • Contact created
  • Contact updated
  • Contact status changed
  • Contact tag added
  • Contact deleted

Checked against Cliengo's own documentation on 2026-10-22

developers.cliengo.com

Frequently asked questions

What can a Tray.ai workflow do in Cliengo?

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The Cliengo API documents 26 actions across 6 resources (Contacts, Conversations, Tags, Phases, WhatsApp templates, Webhooks). For example: Search contacts; List conversations; List tags. A workflow can make any documented call through the HTTP Connector.

How does Tray.ai authenticate with Cliengo?

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The Cliengo API uses a bearer token. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

Which Cliengo events can start a Tray.ai workflow?

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Cliengo sends 10 events to a webhook URL, for example: Conversation created; Conversation updated; Conversation message; Conversation phase changed; Conversation operator assigned; Contact created; Contact updated; Contact status changed. A Tray.ai webhook trigger receives them and starts a workflow.

See Cliengo working against your stack.

We'll walk through a tailored demo with your systems plugged in.

Great — a couple more details

This helps us connect you with the right person. Optional, and you can skip it.