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Connectors / AI · HTTP Connector

Automate echowin with Tray.ai

Update agent instructions, create a Q&A reference and create a contact in echowin. Connect echowin to the rest of your AI stack with Tray.ai.

What can you do with echowin on Tray.ai?

echowin is a platform for building AI phone and chat agents that answer calls, chats, and messages for a business, with contacts, knowledge bases, and call logs. Tray.ai connects to echowin through the HTTP Connector, so your workflows can call the echowin API alongside the rest of your stack.

  • Create a contact for each new lead in your CRM so the AI phone agent greets callers by name.
  • List calls each day and log the summaries against customer records in your CRM.
  • Create a Q&A reference when your help desk publishes a new answer, so the agent gives the same reply.
  • Refresh a webpage source after your website publishes a pricing change.
Connects through
HTTP Connector
Authentication
An API key in a request header
Base URL
https://echo.win/api/v1

Set it up

Connect echowin to Tray.ai

Each step uses echowin's own API details, from its documentation.

Step 1

Save echowin's API key

Save the key as a Tray.ai authentication. The HTTP Client puts it in the request header, read from $.auth. The key stays out of the workflow and out of the logs.

Step 2

Point the HTTP Client at the API

Add an HTTP Client step and use https://echo.win/api/v1 as the base URL. Or paste a cURL example from echowin's API docs, and Tray.ai fills in the method, URL, and headers.

Step 3

Start with “List agents”

It's one of 20 documented actions, under Agents. The response comes back as data the next step can map into your other apps.

Step 4

Hand it to an AI agent

Wrap “Get agent instructions” and “Update agent instructions” in workflows, and Tray.ai's Agent Gateway for MCP publishes them as governed tools Claude and other AI agents can call.

Give your AI agents echowin tools

Build an MCP server on echowin in Agent Gateway and choose which actions your agents can call. Every call runs with access control and an audit trail. How Agent Gateway works

  • List agents
  • Get a knowledge base
  • List contacts
  • List calls
  • List chat conversations
  • List tags
  • Get agent instructions
  • Update agent instructions

What the echowin API covers

6 resources and 20 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow. Connecting it takes a few clicks: here's how.

Agents

  • List agents
  • Get agent instructions
  • Update agent instructions

Knowledge bases

  • Get a knowledge base
  • Search a knowledge base
  • Create a Q&A reference
  • Update a document
  • Refresh a webpage source

Contacts

  • List contacts
  • Get a contact
  • Create a contact
  • Update a contact
  • Delete a contact
  • Add a note

Calls

  • List calls
  • Get a call

Chats

  • List chat conversations
  • Get a chat conversation

Tags

  • List tags
  • Create a tag

Checked against echowin's own documentation on 2026-10-22

echo.win/api-docs

Frequently asked questions

What can a Tray.ai workflow do in echowin?

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The echowin API documents 20 actions across 6 resources (Agents, Knowledge bases, Contacts, Calls, Chats, Tags). For example: List agents; Get a knowledge base; List contacts. A workflow can make any documented call through the HTTP Connector.

How does Tray.ai authenticate with echowin?

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The echowin API uses an API key in a request header. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

See echowin working against your stack.

We'll walk through a tailored demo with your systems plugged in.

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