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Connectors / Documents and e-signature · HTTP Connector
Automate KnowledgeOwl with Tray.ai
Update an article and create an article version in KnowledgeOwl, and start a workflow when KnowledgeOwl sends “Article created”.
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What can you do with KnowledgeOwl on Tray.ai?
KnowledgeOwl is knowledge base software for publishing help articles and internal documentation, with categories, glossaries, reader access controls and search. Tray.ai connects to KnowledgeOwl through the HTTP Connector, so your workflows can call the KnowledgeOwl API alongside the rest of your stack.
- Connects through
- HTTP Connector
- Authentication
- Basic authentication
- Base URL
- https://app.knowledgeowl.com/api/head
What the KnowledgeOwl API covers
2 resources and 4 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow.
Articles
- List articles
- Update an article
Article versions
- Create an article version
- Update an article version
Events KnowledgeOwl can send to a Tray.ai webhook trigger
- Article created
- Article updated
- Article published
- Article archived
- Article deleted
- Category created
- Category updated
- Category deleted
- Comment created
- Comment deleted
- Contact form submitted
Checked against KnowledgeOwl's own documentation on 2026-10-22
How Tray.ai makes this work
KnowledgeOwl plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 700+ connectors with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in KnowledgeOwl — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose KnowledgeOwl actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →More documents and e-signature apps on Tray.ai
Dedicated connectors and other apps Tray.ai reaches in the same category. See every documents and e-signature connector →
Frequently asked questions
What can a Tray.ai workflow do in KnowledgeOwl?
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The KnowledgeOwl API documents 4 actions across 2 resources (Articles, Article versions). For example: List articles; Create an article version. A workflow can make any documented call through the HTTP Connector.
How does Tray.ai authenticate with KnowledgeOwl?
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The KnowledgeOwl API uses basic authentication. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
Which KnowledgeOwl events can start a Tray.ai workflow?
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KnowledgeOwl sends 11 events to a webhook URL, for example: Article created; Article updated; Article published; Article archived; Article deleted; Category created; Category updated; Category deleted. A Tray.ai webhook trigger receives them and starts a workflow.
See KnowledgeOwl working against your stack.
We'll walk through a tailored demo with your systems plugged in.
Thanks — someone from our team will be in touch soon.