Connectors / General automation services · Connector
Automate Travel Operations with the Lufthansa API Integration
Connect Lufthansa flight data, bookings, and schedules to your business workflows with tray.ai.
What can you do with the Lufthansa connector?
Lufthansa's APIs expose a broad set of aviation data — flight schedules, real-time status updates, seat availability, and passenger name records — making it a reliable source of truth for travel management platforms, corporate booking tools, and logistics systems. Connecting Lufthansa to your existing stack eliminates manual lookups, closes the gap between travel tools and back-office systems, and keeps downstream applications in sync with live flight information. Whether you're building automated itinerary management, expense workflows, or AI-driven travel agents, tray.ai's Lufthansa connector gives you the building blocks to orchestrate it all.
Automate & integrate Lufthansa
Automating Lufthansa business processes or integrating Lufthansa data is made easy with Tray.ai.
Use case
Real-Time Flight Status Notifications
Poll Lufthansa's Flight Status API and automatically push delay, cancellation, or gate-change alerts to travelers and travel managers via Slack, SMS, or email. By chaining status checks with conditional logic, you can trigger escalation paths only when disruptions exceed defined thresholds, cutting alert fatigue. Road warriors stay informed without anyone manually checking airline portals.
- Automated gate and delay alerts delivered before passengers reach the airport
- Conditional escalation routes for cancellations vs. minor delays
- Less load on travel desk staff who previously checked statuses manually
Use case
Corporate Travel Booking Synchronization
Sync confirmed Lufthansa bookings retrieved via the Reservations API into corporate travel management systems like Concur, TravelPerk, or a custom internal system. When a PNR is created or updated in Lufthansa, tray.ai maps the booking data and writes it to your travel management tool in real time, so finance and HR always have current itinerary data. No more dual-entry burden on travel coordinators.
- No manual re-entry of PNR data into corporate systems
- Finance teams get real-time visibility into flight spend and itineraries
- Audit-ready booking records kept in sync across platforms
Use case
Automated Expense Report Pre-Population
After a Lufthansa flight is completed, automatically pull booking and fare details and push them into expense management platforms like Expensify, SAP Concur, or Navan to pre-populate expense line items. This cuts the time employees spend manually logging airfare after a trip. Combine with receipt capture tools to build a fully automated post-travel expense workflow.
- Employee time saved on manual expense entry after every trip
- Accurate fare data pulled directly from Lufthansa records, reducing errors
- Faster expense approval cycles because entries arrive pre-populated and policy-aligned
Use case
Seat Availability and Upgrade Monitoring
Use Lufthansa's Seat Maps and Offers APIs to continuously monitor availability for premium cabin upgrades on booked flights, and notify frequent flyers or travel managers when business class seats open up. Combine with bidding or upgrade request logic to automate submission when conditions are met. This is especially useful for large corporate accounts managing executive travel.
- Executives automatically alerted when premium seats become available
- Automated upgrade request submission without traveler intervention
- Better utilization of corporate travel budgets through timely upgrades
Use case
Flight Schedule Synchronization for Logistics Planning
For freight, cargo, and logistics teams relying on Lufthansa Cargo schedules, sync the Timetables API with internal planning and warehouse management systems to align pick-up and delivery windows with actual flight departure and arrival times. When schedules change, downstream systems update automatically, preventing missed cargo connections — which matters a lot on time-sensitive shipment corridors.
- Automatic schedule updates pushed to warehouse and logistics systems
- Reduced risk of missed cargo deadlines due to schedule changes
- One source of truth for flight departure windows across operational teams
Use case
AI Travel Agent Enrichment
Power AI travel agents and chatbots with live Lufthansa data by connecting the Lufthansa connector to your LLM orchestration layer via tray.ai. When a user asks about flight options, availability, or disruptions, the agent queries Lufthansa APIs in real time and returns structured, accurate answers rather than falling back on stale training data. The result is a travel assistant people can actually trust.
- AI agents grounded in real-time Lufthansa flight and availability data
- Reduced hallucination risk by replacing static knowledge with live API calls
- Composable agent architecture allowing Lufthansa data to combine with hotel and car rental sources
Build Lufthansa Agents
Give agents secure and governed access to Lufthansa through Agent Builder and Agent Gateway for MCP.
Search Available Flights
Data SourceAn agent can query Lufthansa's flight inventory to find available routes, schedules, and seat availability between origin and destination airports. This lets travel booking workflows surface the best options based on user preferences.
Retrieve Flight Status
Data SourceAn agent can fetch real-time flight status including delays, gate changes, and cancellations for specific flight numbers. Useful for proactively notifying travelers or updating downstream systems when disruptions occur.
Look Up Fare Offers
Data SourceAn agent can retrieve pricing and fare class details for specific routes and travel dates from Lufthansa's offers API. This lets the agent compare fare options and recommend the most cost-effective choices for travelers or corporate travel policies.
Fetch Airport and Route Information
Data SourceAn agent can look up Lufthansa's airport details, hub connections, and operated routes to answer traveler questions or validate itineraries. This keeps routing logic accurate when building or suggesting travel plans.
Retrieve Aircraft and Fleet Details
Data SourceAn agent can pull information about specific aircraft types operated on a given route, including seat configurations and onboard amenities. Useful for making personalized recommendations when passengers have strong preferences about equipment or cabin layout.
Look Up Seat Maps
Data SourceAn agent can retrieve seat map layouts for a specific flight and cabin class, showing available and occupied seats. This lets the agent recommend or reserve preferred seats as part of a booking workflow.
Check Schedule and Timetables
Data SourceAn agent can access Lufthansa's published flight schedules and timetables for specific routes over a date range. Useful for planning multi-leg itineraries or finding the most convenient departure times.
Initiate Flight Booking
Agent ToolAn agent can create flight reservations through Lufthansa's booking APIs on behalf of travelers, capturing passenger details, fare selection, and payment information. This handles end-to-end booking inside corporate travel or customer service workflows without manual steps.
Select and Reserve Seats
Agent ToolAn agent can assign specific seats to passengers on a confirmed booking based on their preferences or loyalty status. This cuts manual effort for travel managers and gets travelers into the seats they actually want.
Add Ancillary Services
Agent ToolAn agent can add extras like additional baggage, meal preferences, or special assistance requests to an existing booking. No human handoff required.
Cancel or Modify Booking
Agent ToolAn agent can update or cancel an existing Lufthansa reservation in response to traveler requests or schedule changes. This supports automated rebooking workflows when flight disruptions are detected.
Retrieve Booking Details
Data SourceAn agent can pull the full details of an existing reservation including itinerary, passenger names, fare conditions, and status. This gives the agent the context it needs to answer traveler inquiries or trigger downstream actions.
Ready to solve your Lufthansa integration challenges?
See how Tray.ai makes it easy to connect, automate, and scale your workflows.
Challenges Tray.ai solves
Common obstacles when integrating Lufthansa — and how Tray.ai handles them.
Challenge
Handling Lufthansa API Authentication and Token Refresh
Lufthansa's API uses OAuth 2.0 client credentials flow with short-lived access tokens, requiring workflows to handle token expiry gracefully. Without automated token refresh logic, integrations break silently mid-workflow when tokens expire, causing data gaps or failed booking syncs.
How Tray.ai helps
tray.ai handles OAuth 2.0 token management natively, storing credentials securely and refreshing access tokens automatically before they expire. Workflow steps don't fail due to stale tokens, and credentials are managed centrally across all workflows using the Lufthansa connector.
Challenge
Normalizing Inconsistent Flight Data Formats Across Partners
Lufthansa API responses use IATA codes, UTC timestamps, and aviation-specific data structures that rarely map directly to the schemas expected by CRM, ERP, or expense tools. Manual field mapping is error-prone and breaks when Lufthansa updates its API response structure.
How Tray.ai helps
tray.ai's data mapper and JSONPath expression engine let teams build reusable transformation logic that converts Lufthansa's aviation data structures into any target schema. When Lufthansa API responses change, transformations can be updated centrally without rewriting entire workflows.
Challenge
Managing High-Volume Flight Status Polling Without Rate Limit Breaches
Corporate travel teams may need to monitor hundreds or thousands of active flight numbers at once. Polling Lufthansa's Flight Status API at high frequency for all of them risks hitting rate limits and generating unnecessary API calls for statuses that haven't changed.
How Tray.ai helps
tray.ai lets teams build smart polling logic with conditional branching that only escalates to full API calls when lightweight checks indicate a potential status change. Built-in throttling and retry controls keep rate limits in check, while bulk processing handles large flight lists efficiently.
Lufthansa Flight Status to Slack Alerts
Lufthansa 
Slack Monitors selected Lufthansa flight numbers on a schedule, checks for status changes via the Flight Status API, and posts formatted delay or cancellation alerts to a designated Slack channel or DM.
Lufthansa PNR Sync to Concur Travel
Lufthansa Listens for new or updated Lufthansa reservations via webhook or scheduled poll, maps PNR fields to Concur trip schema, and creates or updates travel records in SAP Concur automatically.
Post-Flight Expense Auto-Population in Expensify
Lufthansa 
Google Sheets After a Lufthansa flight segment is completed, automatically creates an airfare expense line in Expensify pre-filled with fare amount, route, date, and booking reference.
Lufthansa Cargo Schedule Sync to WMS
Lufthansa 
PostgreSQL Pulls Lufthansa Cargo timetable updates and syncs arrival and departure windows into a warehouse management system or internal planning database to align logistics operations.
Flight Disruption to Rebooking Options Notification
Lufthansa 
SendGrid Google Sheets Detects Lufthansa flight cancellations, fetches alternative flight options from the Offers API, and sends affected travelers a notification with rebooking choices via email.
Lufthansa Booking Data to CRM Contact Update
Lufthansa 
Salesforce Slack When a Lufthansa booking is confirmed for a key account contact, automatically logs the travel record to the corresponding CRM contact in Salesforce or HubSpot for relationship context.
How Tray.ai makes this work
Lufthansa plugs into the whole Tray.ai platform
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Build AI agents that read, write, and take action in Lufthansa — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose Lufthansa actions as governed MCP tools — observable, rate-limited, authenticated.
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