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Connectors / Communication · HTTP Connector
Automate Missive with Tray.ai
Update conversations, create a draft and create a message in Missive, and start a workflow when Missive sends “Incoming email”.
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What can you do with Missive on Tray.ai?
Missive is a shared team inbox that combines email, SMS and chat channels with internal comments, assignments and tasks on each conversation. Tray.ai connects to Missive through the HTTP Connector, so your workflows can call the Missive API alongside the rest of your stack.
- When Missive sends “Incoming email”, look up the sender in your CRM and alert the account owner.
- Create a ticket in your issue tracker when Missive sends “Label change” for a bug report label.
- Create a draft reply with the order status from your order system when a customer asks.
- Create contacts in Missive for each new customer added to your CRM.
- Connects through
- HTTP Connector
- Authentication
- A bearer token
- Base URL
- https://public.missiveapp.com/v1
Set it up
Connect Missive to Tray.ai
Each step uses Missive's own API details, from its documentation.
Step 1
Save Missive's API token
Save the token Missive issues as a Tray.ai authentication. The HTTP Client sends it as a bearer token on every call. The token stays out of the workflow and out of the logs.
Step 2
Point the HTTP Client at the API
Add an HTTP Client step and use https://public.missiveapp.com/v1 as the base URL. Or paste a cURL example from Missive's API docs, and Tray.ai fills in the method, URL, and headers.
Step 3
Start with “List conversations”
It's one of 20 documented actions, under Conversations. The response comes back as data the next step can map into your other apps.
Step 4
Start workflows from Missive events
Give Missive the URL of a Tray.ai webhook trigger. “Incoming email” can then start a workflow, and so can 2 other events.
What the Missive API covers
6 resources and 20 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow. Connecting it takes a few clicks: here's how.
Conversations
- List conversations
- Get a conversation
- Update conversations
- Merge conversations
Drafts
- Create a draft
- Send a message
- Delete a draft
Messages
- Create a message
- Get a message
- List messages
Contacts
- Create contacts
- Update contacts
- List contacts
- Get a contact
Tasks
- List tasks
- Get a task
- Create a task
- Update a task
Posts
- Create a post
- Delete a post
Events Missive can send to a Tray.ai webhook trigger
- Incoming email
- Outgoing email
- Label change
Checked against Missive's own documentation on 2026-10-22
How Tray.ai makes this work
Missive plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 6,000+ apps, databases, APIs, and services with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in Missive — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose Missive actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →Tray Helix
Build apps on Missive data with your AI assistant, then deploy, run, and govern them on Tray.ai.
Learn more →More communication apps on Tray.ai
Dedicated connectors and other apps Tray.ai reaches in the same category. See every communication connector →
Frequently asked questions
What can a Tray.ai workflow do in Missive?
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The Missive API documents 20 actions across 6 resources (Conversations, Drafts, Messages, Contacts, Tasks, Posts). For example: List conversations; Create a draft; Create a message. A workflow can make any documented call through the HTTP Connector.
How does Tray.ai authenticate with Missive?
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The Missive API uses a bearer token. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
Which Missive events can start a Tray.ai workflow?
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Missive sends 3 events to a webhook URL, for example: Incoming email; Outgoing email; Label change. A Tray.ai webhook trigger receives them and starts a workflow.
See Missive working against your stack.
We'll walk through a tailored demo with your systems plugged in.
Thanks — someone from our team will be in touch soon.