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Connectors / Supply chain · HTTP Connector
Automate ShipBob with Tray.ai
Create an order, update a shipment address and create a product in ShipBob, and start a workflow when ShipBob sends “Order shipped”.
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What can you do with ShipBob on Tray.ai?
ShipBob is an e-commerce fulfillment provider that stores merchants' stock in its warehouses and picks, packs and ships their orders and returns. Tray.ai connects to ShipBob through the HTTP Connector, so your workflows can call the ShipBob API alongside the rest of your stack.
- When ShipBob sends “Order shipped”, email the tracking number to the customer from your email platform.
- When ShipBob sends “Shipment exception”, open a ticket for the support team in your help desk.
- Create an order in ShipBob when a sale is completed in your online store.
- When ShipBob sends “Return completed”, issue the refund in your payments system.
- Connects through
- HTTP Connector
- Authentication
- A bearer token or OAuth 2.0
- Base URL
- https://api.shipbob.com
What the ShipBob API covers
6 resources and 19 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow.
Orders
- Create an order
- List orders
- Get an order
- Cancel an order
Shipments
- Get a shipment
- Cancel a shipment
- Update a shipment address
Products
- Create a product
- List products
- Get a product
- Update a product
Inventory
- List inventory levels
- Get inventory levels
Receiving orders
- Create a receiving order
- List receiving orders
- Cancel a receiving order
Returns
- Create a return order
- List return orders
- Cancel a return order
Events ShipBob can send to a Tray.ai webhook trigger
- Order shipped
- Shipment delivered
- Shipment exception
- Shipment on hold
- Shipment cancelled
- Return created
- Return completed
- Receiving order completed
Checked against ShipBob's own documentation on 2026-11-01
How Tray.ai makes this work
ShipBob plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 700+ connectors with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in ShipBob — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose ShipBob actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →Tray Helix
Build apps on ShipBob data with your AI assistant, then deploy, run, and govern them on Tray.ai.
Learn more →More supply chain apps on Tray.ai
Dedicated connectors and other apps Tray.ai reaches in the same category. See every supply chain connector →
Frequently asked questions
What can a Tray.ai workflow do in ShipBob?
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The ShipBob API documents 19 actions across 6 resources (Orders, Shipments, Products, Inventory, Receiving orders, Returns). For example: Create an order; Get a shipment; Create a product. A workflow can make any documented call through the HTTP Connector.
How does Tray.ai authenticate with ShipBob?
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The ShipBob API uses a bearer token and OAuth 2.0. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
Which ShipBob events can start a Tray.ai workflow?
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ShipBob sends 8 events to a webhook URL, for example: Order shipped; Shipment delivered; Shipment exception; Shipment on hold; Shipment cancelled; Return created; Return completed; Receiving order completed. A Tray.ai webhook trigger receives them and starts a workflow.
See ShipBob working against your stack.
We'll walk through a tailored demo with your systems plugged in.
Thanks — someone from our team will be in touch soon.