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Connectors / IT · HTTP Connector
Automate Spike with Tray.ai
Create an incident, create an on-call schedule and create an escalation policy in Spike. Connect Spike to the rest of your IT stack with Tray.ai.
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What can you do with Spike on Tray.ai?
Spike is an incident management platform for on-call teams, covering alerts, on-call schedules, escalation policies and public status pages. Tray.ai connects to Spike through the HTTP Connector, so your workflows can call the Spike API alongside the rest of your stack.
- Create an incident in Spike when your monitoring tool reports a failed health check.
- Get the active shift and post who is on call to the engineering team chat each morning.
- Resolve an incident in Spike when the linked ticket is closed in your issue tracker.
- Create a status page incident so customers see an outage reported by your support team.
- Connects through
- HTTP Connector
- Authentication
- An API key in a request header
- Base URL
- https://api.spike.sh
Set it up
Connect Spike to Tray.ai
Each step uses Spike's own API details, from its documentation.
Step 1
Save Spike's API key
Save the key as a Tray.ai authentication. The HTTP Client puts it in the request header, read from $.auth. The key stays out of the workflow and out of the logs.
Step 2
Point the HTTP Client at the API
Add an HTTP Client step and use https://api.spike.sh as the base URL. Or paste a cURL example from Spike's API docs, and Tray.ai fills in the method, URL, and headers.
Step 3
Start with “List incidents”
It's one of 27 documented actions, under Incidents. The response comes back as data the next step can map into your other apps.
Step 4
Hand it to an AI agent
Wrap “Get an incident” and “Create an incident” in workflows, and Tray.ai's Agent Gateway for MCP publishes them as governed tools Claude and other AI agents can call.
What the Spike API covers
6 resources and 27 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow. Connecting it takes a few clicks: here's how.
Incidents
- List incidents
- Get an incident
- Create an incident
- Add a responder
- Remove a responder
- Get incident activity log
Incident actions
- Acknowledge an incident
- Resolve an incident
- Escalate an incident
- Set incident priority
- Set incident severity
On-call schedules
- List on-call schedules
- Create an on-call schedule
- Edit an on-call schedule
- Get the active shift
Escalation policies
- List escalation policies
- Create an escalation policy
- Update an escalation policy
- Archive an escalation policy
Services
- List services
- Create a service
- Update a service
- List incidents for a service
Status page incidents
- List status page incidents
- Create a status page incident
- Edit a status page incident
- Add a status update
Checked against Spike's own documentation on 2026-10-22
How Tray.ai makes this work
Spike plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 6,000+ apps, databases, APIs, and services with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in Spike — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose Spike actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →Tray Helix
Build apps on Spike data with your AI assistant, then deploy, run, and govern them on Tray.ai.
Learn more →More it apps on Tray.ai
Dedicated connectors and other apps Tray.ai reaches in the same category. See every it connector →
Frequently asked questions
What can a Tray.ai workflow do in Spike?
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The Spike API documents 27 actions across 6 resources (Incidents, Incident actions, On-call schedules, Escalation policies, Services, Status page incidents). For example: List incidents; Acknowledge an incident; List on-call schedules. A workflow can make any documented call through the HTTP Connector.
How does Tray.ai authenticate with Spike?
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The Spike API uses an API key in a request header. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
See Spike working against your stack.
We'll walk through a tailored demo with your systems plugged in.
Thanks — someone from our team will be in touch soon.