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Automate Zoho Cliq with Tray.ai

Add a reaction and create a channel in Zoho Cliq. Connect Zoho Cliq to the rest of your communication stack with Tray.ai.

What can you do with Zoho Cliq on Tray.ai?

Zoho Cliq is a team chat app from Zoho with channels, direct chats, bots, and calls for internal communication. Tray.ai connects to Zoho Cliq through the HTTP Connector, so your workflows can call the Zoho Cliq API alongside the rest of your stack.

  • Post a channel message when a high-priority ticket is opened in your help desk.
  • Create a channel for each new customer project in your project management tool.
  • Add channel members when a new hire joins a team in your HR system.
Connects through
HTTP Connector
Authentication
OAuth 2.0
Base URL
https://cliq.zoho.com/api/v2

Set it up

Connect Zoho Cliq to Tray.ai

Each step uses Zoho Cliq's own API details, from its documentation.

Step 1

Sign in to Zoho Cliq with OAuth 2.0

Set up an OAuth 2.0 authentication with the client ID and secret of an OAuth app you register with Zoho Cliq. Sign in once and every step reads the token from there.

Step 2

Point the HTTP Client at the API

Add an HTTP Client step and use https://cliq.zoho.com/api/v2 as the base URL. Or paste a cURL example from Zoho Cliq's API docs, and Tray.ai fills in the method, URL, and headers.

Step 3

Start with “Get messages”

It's one of 18 documented actions, under Messages. The response comes back as data the next step can map into your other apps.

Step 4

Hand it to an AI agent

Wrap “Post a channel message” and “Edit a message” in workflows, and Tray.ai's Agent Gateway for MCP publishes them as governed tools Claude and other AI agents can call.

Give your AI agents Zoho Cliq tools

Build an MCP server on Zoho Cliq in Agent Gateway and choose which actions your agents can call. Every call runs with access control and an audit trail. How Agent Gateway works

  • Post a channel message
  • Create a channel
  • Retrieve chats
  • Add a user
  • Post a message to a bot
  • Get messages
  • Edit a message
  • Delete a message

What the Zoho Cliq API covers

5 resources and 18 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow. Connecting it takes a few clicks: here's how.

Messages

  • Post a channel message
  • Get messages
  • Edit a message
  • Delete a message
  • Add a reaction

Channels

  • Create a channel
  • List channels
  • Update a channel
  • Delete a channel
  • Add channel members

Chats

  • Retrieve chats
  • List chat members
  • Pin a message

Users

  • Add a user
  • List users
  • Update a user

Bots

  • Post a message to a bot
  • List bot subscribers

Checked against Zoho Cliq's own documentation on 2026-10-22

www.zoho.com/cliq/help/restapi/v2

Frequently asked questions

What can a Tray.ai workflow do in Zoho Cliq?

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The Zoho Cliq API documents 18 actions across 5 resources (Messages, Channels, Chats, Users, Bots). For example: Post a channel message; Create a channel; Retrieve chats. A workflow can make any documented call through the HTTP Connector.

How does Tray.ai authenticate with Zoho Cliq?

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The Zoho Cliq API uses OAuth 2.0. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

See Zoho Cliq working against your stack.

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