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Microsoft Sharepoint

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Slack

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Zendesk

Retention Rocket

Jira

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Microsoft Outlook

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Notion

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Zoom

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GoTo Webinar

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Intercom

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Teamwork

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Huddle

Jive

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Totango

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Cisco Webex

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GoTo Meeting

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Groove

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Freshdesk

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Yammer

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Curb customer churn with preemptive workflows

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Learn how to prioritize customer support queues 

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Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

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Finally, an answer to customer churn

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How to integrate NPS into Salesforce CRM

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Customer Success and Support

LEAD-LIFECYCLE

How to Automate Lead-to-Account Matching

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Streamline strategic sales with an automated deal desk

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Sales ops best practices

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Pipedrive's CRM integrates with the Tray Platform to provide full visibility for sales activities and connect them to all other components of the sales & marketing stack.

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Intercom unlocks new efficiencies with sales automation

Quickly operationalize outbound strategy by auto-uploading accounts + leads to your CRM

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Sales

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Salesforce Service Cloud

Adds a member to an Office 365 group (unified), a dynamic group or security group.

Add member to group

Adds an owner of an Office 365 group (unified), a dynamic group or security group.

Add owner to group

Get group

Returns a list of teams that a specific user is a member of.

List user teams

List user teams DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Removes a member from an Office 365 group (unified), a dynamic group or security group.

Remove member from group

Removes an owner from an Office 365 group (unified), a dynamic group or security group.

Remove owner from group

Remove tab from channel

Returns a list of items in the group's OneDrive according to search criteria.

Search group OneDrive items

Unarchive team

Add tab to channel

Archive team

Clones a team and its corresponding group.

Clone team

Create adaptive card

Creates a new channel in a Microsoft Team.

Create channel

Create chat message

Creates an Office 365 group (unified), a dynamic group or security group.

Create group

Delete channel

Delete group

Get channel

Returns information about a specific tab.

Get channel tab

Returns an item from the group's OneDrive.

Get group OneDrive item

Returns information about a notebook associated with a group.

Get group notebook

Get signed in user

Get user

List channel tabs

List channel tabs DDL

Returns a list of channels for a specific group.

List channels

List channels DDL

Returns a list of members for a specific group.

List group members

List group members DDL

Returns a list of notebooks associated with a group.

List group notebooks

Returns a list of owners of a specific group.

List group owners

List group owners DDL

Returns a list of plans associated with a group.

List group plans

Returns a list of groups (an AD group, Office 365 group, a team group, a dynamic group or a security group).

List groups

List groups DDL

Returns a list of users in the organizatiobn.

List organization users

List organization users DDL

Return information about groups that have recently been created, updated, or deleted.

List recently modified groups

Returns a list of apps installed in the team.

List team apps

Update adaptive card

Update channel

Update channel tab

Updates an Office 365 group (unified), a dynamic group or security group.

Update group

Update team

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How Automation is Changing the Face of Business

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The ultimate guide to automating the entire lead lifecycle

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Vox Media connects and automates pre- and post-sales to streamline workflow

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Microsoft Teams

Collaboration

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Experiences

Capabilities

Foundation - Merlin AI and Enterprise Core

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Universal Automation Cloud

CTA - Cvent case study - "Show me how" - Primary 

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Cvent migrates 500+ legacy integrations and achieves a 95% customer retention rate

Customer Spotlight

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A strategic platform with solutions for mission critical use cases

Solutions

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Beyond Finance reduces employee onboarding time from 10 days to 5 minutes

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Your journey to automation excellence starts here

Resources

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Udemy streamlines self-service to enterprise sales process and saves 20+ hours per month

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See all our connectors (Tertiary)

Similar connectors to Salesforce Service Cloud and Microsoft Teams

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Tray is the leading AI ready integration and automation platform

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Our interactive tour walks you through the Tray platform, showing you how integrations and automations work together to optimize your operations - on your own time, no pressure.

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Salesforce Service Cloud and Microsoft Teams integrations couldn’t be easier with the Tray platform’s robust Salesforce Service Cloud and Microsoft Teams connector, which connects any services without the need for separate integration tools.

Salesforce Service Cloud and Microsoft Teams integrations couldn’t be easier with the Tray platform’s robust Salesforce Service Cloud and Microsoft Teams connectors, which can connect to any service without the need for separate integration tools.

Integrate Salesforce Service Cloud and Microsoft Teams with any SaaS application or service using the Tray platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Salesforce Service Cloud and Microsoft Teams and any other API, database, webhook, and more.

Salesforce Service Cloud and Microsoft Teams integration + automation

Salesforce Service Cloud and Microsoft Teams Connector Details

Popular Salesforce Service Cloud and Microsoft Teams integrations

Salesforce Service Cloud and Microsoft Teams templates