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Connectors / IT · HTTP Connector

Automate TeamViewer with Tray.ai

Create a session, update a device and create a contact in TeamViewer. Connect TeamViewer to the rest of your IT stack with Tray.ai.

What can you do with TeamViewer on Tray.ai?

TeamViewer is remote access and support software for connecting to and managing computers and devices, with device monitoring, patch management and session reports. Tray.ai connects to TeamViewer through the HTTP Connector, so your workflows can call the TeamViewer API alongside the rest of your stack.

  • Create a session when a customer opens a ticket in your help desk, and add the link to the ticket.
  • Delete a user when a support agent leaves, based on your HR system.
  • List sessions each month and add support time to the customer's record in your CRM.
Connects through
HTTP Connector
Authentication
A bearer token or OAuth 2.0
Base URL
https://webapi.teamviewer.com

Set it up

Connect TeamViewer to Tray.ai

Each step uses TeamViewer's own API details, from its documentation.

Step 1

Save TeamViewer's API token

Save the token TeamViewer issues as a Tray.ai authentication. The HTTP Client sends it as a bearer token on every call. The token stays out of the workflow and out of the logs.

Step 2

Point the HTTP Client at the API

Add an HTTP Client step and use https://webapi.teamviewer.com as the base URL. Or paste a cURL example from TeamViewer's API docs, and Tray.ai fills in the method, URL, and headers.

Step 3

Start with “List users”

It's one of 25 documented actions, under Users. The response comes back as data the next step can map into your other apps.

Step 4

Hand it to an AI agent

Wrap “Get a user” and “Create a user” in workflows, and Tray.ai's Agent Gateway for MCP publishes them as governed tools Claude and other AI agents can call.

Give your AI agents TeamViewer tools

Build an MCP server on TeamViewer in Agent Gateway and choose which actions your agents can call. Every call runs with access control and an audit trail. How Agent Gateway works

  • List users
  • List groups
  • List sessions
  • List managed devices
  • List contacts
  • List meetings
  • Get a user
  • Create a user

What the TeamViewer API covers

6 resources and 25 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow. Connecting it takes a few clicks: here's how.

Users

  • List users
  • Get a user
  • Create a user
  • Update a user
  • Delete a user

Groups

  • List groups
  • Create a group
  • Update a group
  • Delete a group
  • Share a group

Sessions

  • List sessions
  • Create a session
  • Update a session
  • Delete a session

Managed devices

  • List managed devices
  • Get a managed device
  • Update a device
  • Remove device management

Contacts

  • List contacts
  • Create a contact
  • Delete a contact

Meetings

  • List meetings
  • Create a meeting
  • Update a meeting
  • Delete a meeting

Checked against TeamViewer's own documentation on 2026-11-03

webapi.teamviewer.com/api/v1/docs/index

Frequently asked questions

What can a Tray.ai workflow do in TeamViewer?

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The TeamViewer API documents 25 actions across 6 resources (Users, Groups, Sessions, Managed devices, Contacts, Meetings). For example: List users; List groups; List sessions. A workflow can make any documented call through the HTTP Connector.

How does Tray.ai authenticate with TeamViewer?

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The TeamViewer API uses a bearer token and OAuth 2.0. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

See TeamViewer working against your stack.

We'll walk through a tailored demo with your systems plugged in.

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