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Connectors / IT · HTTP Connector
Automate Rootly with Tray.ai
Create an incident, create an alert and create an action item in Rootly, and start a workflow when Rootly sends “Incident created”.
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What can you do with Rootly on Tray.ai?
Rootly is an incident management and on-call platform that tracks incidents and alerts, runs schedules and escalation policies, and records follow-up action items. Tray.ai connects to Rootly through the HTTP Connector, so your workflows can call the Rootly API alongside the rest of your stack.
- Connects through
- HTTP Connector
- Authentication
- A bearer token or OAuth 2.0
- Base URL
- https://api.rootly.com/v1
What the Rootly API covers
6 resources and 26 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow.
Incidents
- List incidents
- Create an incident
- Update an incident
- Resolve an incident
- Mitigate an incident
Alerts
- List alerts
- Create an alert
- Acknowledge an alert
- Resolve an alert
- Escalate an alert
Action items
- List action items
- Create an action item
- Update an action item
- Delete an action item
Schedules
- List schedules
- Create a schedule
- Update a schedule
- Create an override shift
Escalation policies
- List escalation policies
- Create an escalation policy
- Update an escalation policy
- Delete an escalation policy
Services
- List services
- Create a service
- Update a service
- Delete a service
Events Rootly can send to a Tray.ai webhook trigger
- Incident created
- Incident updated
- Incident mitigated
- Incident resolved
- Alert created
- Alert updated
- Workflow run completed
- Workflow run failed
Checked against Rootly's own documentation on 2026-10-22
How Tray.ai makes this work
Rootly plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 700+ connectors with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in Rootly — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose Rootly actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →More it apps on Tray.ai
Dedicated connectors and other apps Tray.ai reaches in the same category. See every it connector →
Frequently asked questions
What can a Tray.ai workflow do in Rootly?
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The Rootly API documents 26 actions across 6 resources (Incidents, Alerts, Action items, Schedules, Escalation policies, Services). For example: List incidents; List alerts; List action items. A workflow can make any documented call through the HTTP Connector.
How does Tray.ai authenticate with Rootly?
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The Rootly API uses a bearer token and OAuth 2.0. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
Which Rootly events can start a Tray.ai workflow?
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Rootly sends 8 events to a webhook URL, for example: Incident created; Incident updated; Incident mitigated; Incident resolved; Alert created; Alert updated; Workflow run completed; Workflow run failed. A Tray.ai webhook trigger receives them and starts a workflow.
See Rootly working against your stack.
We'll walk through a tailored demo with your systems plugged in.
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