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Legal and compliance integrations and automations
Subject requests, consent, contracts, attestation and vendor review, automated so the evidence exists before somebody asks for it.
9 guides · Built with Tray Headless
What this work has in common
The work in legal and compliance is producing evidence before somebody asks for it. When a regulator, an auditor or a customer asks, it is too late to put the evidence together without gaps. A subject request has a statutory deadline. An attestation has to name a person and the version of the policy they accepted. A vendor review has to show what was asked, what was answered and which conditions are still open.
Speed matters for compliance here. A review process that is too slow gets routed around, and a process nobody follows produces no evidence at all. The designs in these guides keep the common case fast and send only the exceptions to a person.
The usual systems are the CRM, marketing automation, the help desk, an e-signature tool such as DocuSign, document storage such as Google Drive, a compliance platform such as Vanta, the identity provider and the HRIS. Most of the work is finding personal data, obligations or evidence spread across those systems and keeping one record of it.
The guides cover data subject requests across every system, consent and preference sync, contract lifecycle sync, vendor risk review, and policy attestation tracking.
Where compliance automation breaks
Searching the systems you remember
A subject access request answered from the CRM and the help desk misses the marketing platform, the call recordings and the warehouse. Keep a register of every system that holds personal data, and search all of them every time.
Consent with more than one owner
When the CRM, marketing automation and the sales engagement tool each store their own opt-out, a nightly sync can quietly subscribe somebody again. Give consent one owner and push a withdrawal to every other system within seconds.
A signed PDF and nothing else
A contract stored as a file is a renewal date nobody sees. Extract the obligations, the notice period and the renewal date into fields, and put them in front of the owner with enough time to act.
A review slow enough to skip
A vendor review that takes six weeks for every tool gets bypassed with a credit card. Tier vendors by what they can access, ask questions that match the tier, and reserve the full review for the ones that need it.
The legal and compliance guides
Each one is the design, the sequence it runs in, the prompts that build it, and what changes when it runs in production.
How to build data subject request automation
Search every system instead of the ones you remember, verify identity before disclosing, track the statutory clock, and record what was found.
Automation
How to build a consent and preference sync
Give consent one owner, propagate a withdrawal in seconds, keep the evidence, and never let a sync re-subscribe anybody.
Integration
How to build a contract lifecycle sync
Extract the obligations rather than storing a PDF, put renewal and notice dates where somebody will see them, and never let the signed version drift.
Integration
How to build vendor security review
Tier on what the vendor can reach, ask questions that match the tier, track conditions to closure, and re-review before the evidence expires.
Automation
How to build policy attestation tracking
Assign from the HRIS continuously, version what was accepted, chase without nagging everybody, and keep evidence a person can point at.
Automation
How to build a user access review
List who can reach each in-scope app from the app itself, send each reviewer only their own people, remove what nobody confirms, and keep the record an auditor samples.
Automation
How to build change approval evidence
Tie every production change to a ticket, a reviewer who did not write it and a passing test run, catch the ones that skipped a step, and keep the record.
Automation
How to build data retention enforcement
Turn the retention schedule into rules per system, find what is past its date, check for holds before deleting, and record what went.
Automation
How to build audit evidence collection
Map each control to the systems that prove it, collect the evidence on a schedule with its date and source, chase the gaps before the auditor does, and keep one place to look.
Automation
The systems involved
The applications these guides read from and write to, most used first. Each links to its connector page.
- Slack (8 guides)
- Snowflake (7 guides)
- Google Drive (6 guides)
- Salesforce (5 guides)
- Jira (4 guides)
- Okta (4 guides)
- Zendesk (3 guides)
- Marketo (3 guides)
- Workday REST (3 guides)
- GitHub (3 guides)
- Drata (3 guides)
- DocuSign (2 guides)
Connections these guides build
Solutions for legal and compliance
The solution pages for this work, with the customer stories behind them.
- Process automation with Tray.ai Process automation, from the first request to the last record.
Guides for other teams
- Revenue operations (26)
- Finance (12)
- Customer success (11)
- People operations (7)
- IT and security (15)
- Marketing (3)
- Data operations (7)
- Platform engineering (12)
- AI operations (15)