Legal and compliance integrations and automations

Subject requests, consent, contracts, attestation and vendor review, automated so the evidence exists before somebody asks for it.

5 guides  ·  Built with Tray Headless

What this work has in common

The work in legal and compliance is producing evidence before somebody asks for it. When a regulator, an auditor or a customer asks, it is too late to put the evidence together without gaps. A subject request has a statutory deadline. An attestation has to name a person and the version of the policy they accepted. A vendor review has to show what was asked, what was answered and which conditions are still open.

Speed matters for compliance here. A review process that is too slow gets routed around, and a process nobody follows produces no evidence at all. The designs in these guides keep the common case fast and send only the exceptions to a person.

The usual systems are the CRM, marketing automation, the help desk, an e-signature tool such as DocuSign, document storage such as Google Drive, a compliance platform such as Vanta, the identity provider and the HRIS. Most of the work is finding personal data, obligations or evidence spread across those systems and keeping one record of it.

The guides cover data subject requests across every system, consent and preference sync, contract lifecycle sync, vendor risk review, and policy attestation tracking.

Where compliance automation breaks

Searching the systems you remember

A subject access request answered from the CRM and the help desk misses the marketing platform, the call recordings and the warehouse. Keep a register of every system that holds personal data, and search all of them every time.

Consent with more than one owner

When the CRM, marketing automation and the sales engagement tool each store their own opt-out, a nightly sync can quietly subscribe somebody again. Give consent one owner and push a withdrawal to every other system within seconds.

A signed PDF and nothing else

A contract stored as a file is a renewal date nobody sees. Extract the obligations, the notice period and the renewal date into fields, and put them in front of the owner with enough time to act.

A review slow enough to skip

A vendor review that takes six weeks for every tool gets bypassed with a credit card. Tier vendors by what they can access, ask questions that match the tier, and reserve the full review for the ones that need it.

The legal and compliance guides

Each one is the design, the sequence it runs in, the prompts that build it, and what changes when it runs in production.

How to build data subject request automation

Search every system instead of the ones you remember, verify identity before disclosing, track the statutory clock, and record what was found.

Automation

SalesforceZendeskMarketoSnowflake

How to build a consent and preference sync

Give consent one owner, propagate a withdrawal in seconds, keep the evidence, and never let a sync re-subscribe anybody.

Integration

MarketoSalesforceOutreachSnowflake

How to build a contract lifecycle sync

Extract the obligations rather than storing a PDF, put renewal and notice dates where somebody will see them, and never let the signed version drift.

Integration

DocuSignSalesforceGoogle DriveGoogle Calendar

How to build vendor security review

Tier on what the vendor can reach, ask questions that match the tier, track conditions to closure, and re-review before the evidence expires.

Automation

CoupaGoogle DriveSlackDocuSign

How to build policy attestation tracking

Assign from the HRIS continuously, version what was accepted, chase without nagging everybody, and keep evidence a person can point at.

Automation

WorkdayOktaGoogle DriveSlack

The systems involved

The applications these guides read from and write to, most used first. Each links to its connector page.

Connections these guides build

Solutions for legal and compliance

The solution pages for this work, with the customer stories behind them.

Guides for other teams