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Connectors / Operations · HTTP Connector
Automate Blue with Tray.ai
Create a record and create a custom field in Blue, and start a workflow when Blue sends “Record created”.
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What can you do with Blue on Tray.ai?
Blue is a process management platform where teams track work as records in workspaces, with lists, custom fields, assignees, automations and comments. Tray.ai connects to Blue through the HTTP Connector, so your workflows can call the Blue API alongside the rest of your stack.
- When Blue sends “Record created”, post the new work item and its owner to your team chat.
- Create a record for each signed deal in your CRM so delivery work starts right away.
- When Blue sends “Assignee added”, email the new owner a summary of what is due.
- Set field values on a record when the related ticket changes status in your help desk.
- Connects through
- HTTP Connector
- Authentication
- An API key in a request header
Set it up
Connect Blue to Tray.ai
Each step uses Blue's own API details, from its documentation.
Step 1
Save Blue's API key
Save the key as a Tray.ai authentication. The HTTP Client puts it in the request header, read from $.auth. The key stays out of the workflow and out of the logs.
Step 2
Import a request from Blue's docs
Add an HTTP Client step and paste a cURL example from Blue's API docs. Tray.ai fills in the method, URL, headers, and query.
Step 3
Start with “List workspaces”
It's one of 20 documented actions, under Workspaces. The response comes back as data the next step can map into your other apps.
Step 4
Start workflows from Blue events
Give Blue the URL of a Tray.ai webhook trigger. “Record created” can then start a workflow, and so can 5 other events.
What the Blue API covers
4 resources and 20 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow. Connecting it takes a few clicks: here's how.
Workspaces
- Create a workspace
- List workspaces
- Rename a workspace
- Archive a workspace
- Copy a workspace
- Delete a workspace
Records
- Create a record
- List records
- Update a record
- Move a record
- Copy a record
- Add a comment
Custom fields
- List custom fields
- Create a custom field
- Edit a custom field
- Set field values
- Delete a custom field
Users
- Invite a user
- List users
- Remove a user
Events Blue can send to a Tray.ai webhook trigger
- Record created
- Record deleted
- Record moved
- Assignee added
- Field value updated
- Comment created
Checked against Blue's own documentation on 2026-10-22
How Tray.ai makes this work
Blue plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 6,000+ apps, databases, APIs, and services with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in Blue — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose Blue actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →Tray Helix
Build apps on Blue data with your AI assistant, then deploy, run, and govern them on Tray.ai.
Learn more →More operations apps on Tray.ai
Dedicated connectors and other apps Tray.ai reaches in the same category. See every operations connector →
Frequently asked questions
What can a Tray.ai workflow do in Blue?
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The Blue API documents 20 actions across 4 resources (Workspaces, Records, Custom fields, Users). For example: Create a workspace; Create a record; List custom fields. A workflow can make any documented call through the HTTP Connector.
How does Tray.ai authenticate with Blue?
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The Blue API uses an API key in a request header. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
Which Blue events can start a Tray.ai workflow?
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Blue sends 6 events to a webhook URL, for example: Record created; Record deleted; Record moved; Assignee added; Field value updated; Comment created. A Tray.ai webhook trigger receives them and starts a workflow.
See Blue working against your stack.
We'll walk through a tailored demo with your systems plugged in.
Thanks — someone from our team will be in touch soon.