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Connectors / IT · HTTP Connector
Automate IT Glue with Tray.ai
Create a configuration, create a password and create a contact in IT Glue. Connect IT Glue to the rest of your IT stack with Tray.ai.
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What can you do with IT Glue on Tray.ai?
IT Glue is an IT documentation platform for managed service providers and IT teams, storing client organizations, device configurations, passwords, contacts, and documents in one place. Tray.ai connects to IT Glue through the HTTP Connector, so your workflows can call the IT Glue API alongside the rest of your stack.
- Create an organization in IT Glue when a new client signs a contract in your CRM.
- Create a configuration for each new device added to your remote monitoring tool.
- Update a password in IT Glue after your team rotates a shared credential.
- Create a contact when a new client employee is added in your help desk.
- Connects through
- HTTP Connector
- Authentication
- An API key in a request header
- Base URL
- https://api.itglue.com
What the IT Glue API covers
6 resources and 24 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow.
Organizations
- List organizations
- Create an organization
- Update an organization
- Delete organizations
Configurations
- List configurations
- Create a configuration
- Update a configuration
- Delete configurations
Passwords
- List passwords
- Create a password
- Update a password
- Delete a password
Contacts
- List contacts
- Create a contact
- Update a contact
- Delete contacts
Flexible assets
- List flexible assets
- Create a flexible asset
- Update a flexible asset
- Delete a flexible asset
Documents
- List documents
- Create a document
- Update a document
- Publish a document
Checked against IT Glue's own documentation on 2026-11-07
How Tray.ai makes this work
IT Glue plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 5,000+ apps, databases, APIs, and services with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in IT Glue — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose IT Glue actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →Tray Helix
Build apps on IT Glue data with your AI assistant, then deploy, run, and govern them on Tray.ai.
Learn more →More it apps on Tray.ai
Dedicated connectors and other apps Tray.ai reaches in the same category. See every it connector →
Frequently asked questions
What can a Tray.ai workflow do in IT Glue?
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The IT Glue API documents 24 actions across 6 resources (Organizations, Configurations, Passwords, Contacts, Flexible assets, Documents). For example: List organizations; List configurations; List passwords. A workflow can make any documented call through the HTTP Connector.
How does Tray.ai authenticate with IT Glue?
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The IT Glue API uses an API key in a request header. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
See IT Glue working against your stack.
We'll walk through a tailored demo with your systems plugged in.
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