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Connectors / IT · HTTP Connector
Automate Syncro with Tray.ai
Create a ticket, create a customer and create a contact in Syncro. Connect Syncro to the rest of your IT stack with Tray.ai.
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What can you do with Syncro on Tray.ai?
Syncro is a platform for managed service providers that combines remote monitoring and management of client devices with ticketing, billing and customer records. Tray.ai connects to Syncro through the HTTP Connector, so your workflows can call the Syncro API alongside the rest of your stack.
- Connects through
- HTTP Connector
- Authentication
- An API key in the query string or a bearer token
- Base URL
- https://{subdomain}.syncromsp.com/api/v1
What the Syncro API covers
6 resources and 24 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow.
Tickets
- List tickets
- Create a ticket
- Update a ticket
- Delete a ticket
- Add a ticket comment
Customers
- List customers
- Create a customer
- Update a customer
- Delete a customer
Contacts
- List contacts
- Create a contact
- Update a contact
- Delete a contact
Invoices
- List invoices
- Create an invoice
- Update an invoice
- Email an invoice
Assets
- List assets
- Create an asset
- Update an asset
RMM alerts
- List RMM alerts
- Create an RMM alert
- Mute an RMM alert
- Clear an RMM alert
Checked against Syncro's own documentation on 2026-10-22
How Tray.ai makes this work
Syncro plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 700+ connectors with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in Syncro — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose Syncro actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →More it apps on Tray.ai
Dedicated connectors and other apps Tray.ai reaches in the same category. See every it connector →
Frequently asked questions
What can a Tray.ai workflow do in Syncro?
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The Syncro API documents 24 actions across 6 resources (Tickets, Customers, Contacts, Invoices, Assets, RMM alerts). For example: List tickets; List customers; List contacts. A workflow can make any documented call through the HTTP Connector.
How does Tray.ai authenticate with Syncro?
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The Syncro API uses an API key in the query string and a bearer token. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
See Syncro working against your stack.
We'll walk through a tailored demo with your systems plugged in.
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