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Connectors / Marketing · HTTP Connector

Automate Appcues with Tray.ai

Publish a flow, create a segment and update a user profile in Appcues, and start a workflow when Appcues sends “Web flow started”.

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What can you do with Appcues on Tray.ai?

Appcues is a product adoption platform for building in-app flows, checklists, banners, and NPS surveys, then tracking how users respond to them. Tray.ai connects to Appcues through the HTTP Connector, so your workflows can call the Appcues API alongside the rest of your stack.

Connects through
HTTP Connector
Authentication
Basic authentication
Base URL
https://api.appcues.com

What the Appcues API covers

5 resources and 16 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow.

Flows

  • List flows
  • Get a flow
  • Publish a flow
  • Unpublish a flow

Segments

  • Create a segment
  • Update a segment
  • Delete a segment
  • Add users to a segment

End users

  • Get a user profile
  • Update a user profile
  • Track a user event

Groups

  • Get a group profile
  • Update a group profile

Bulk data

  • Start a bulk import
  • Start an event export
  • Check job status

Events Appcues can send to a Tray.ai webhook trigger

  • Web flow started
  • Web flow completed
  • Web flow skipped
  • Form submitted
  • Checklist completed
  • NPS score submitted
  • Workflow entered
  • Email bounced

Checked against Appcues's own documentation on 2026-10-22

api.appcues.com/v2/docs

Frequently asked questions

What can a Tray.ai workflow do in Appcues?

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The Appcues API documents 16 actions across 5 resources (Flows, Segments, End users, Groups, Bulk data). For example: List flows; Create a segment; Get a user profile. A workflow can make any documented call through the HTTP Connector.

How does Tray.ai authenticate with Appcues?

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The Appcues API uses basic authentication. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

Which Appcues events can start a Tray.ai workflow?

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Appcues sends 8 events to a webhook URL, for example: Web flow started; Web flow completed; Web flow skipped; Form submitted; Checklist completed; NPS score submitted; Workflow entered; Email bounced. A Tray.ai webhook trigger receives them and starts a workflow.

See Appcues working against your stack.

We'll walk through a tailored demo with your systems plugged in.

Great — a couple more details

This helps us connect you with the right person. Optional, and you can skip it.