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Connectors / Customer service · HTTP Connector
Automate Podium with Tray.ai
Create a contact, send a message and add a conversation note in Podium, and start a workflow when Podium sends “Message sent”.
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What can you do with Podium on Tray.ai?
Podium is a customer communication platform for local businesses, combining text messaging, review requests, payments and lead capture in one inbox. Tray.ai connects to Podium through the HTTP Connector, so your workflows can call the Podium API alongside the rest of your stack. API access comes through Podium's partner program or API plan, so you need approved credentials first.
- Connects through
- HTTP Connector
- Authentication
- OAuth 2.0
- Base URL
- https://api.podium.com/v4
What the Podium API covers
6 resources and 24 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow. Podium gives API access on request, so approved credentials come first.
Contacts
- List contacts
- Get a contact
- Create a contact
- Update a contact
- Delete a contact
Messages
- List messages
- Get a message
- Send a message
Conversations
- List conversations
- Get a conversation
- Update a conversation
- Add a conversation note
Reviews
- List reviews
- Get a review
- Create a review invite
- Respond to a review
Invoices
- List invoices
- Get an invoice
- Create an invoice
- Cancel an invoice
- Refund an invoice
Locations
- List locations
- Get a location
- Update a location
Events Podium can send to a Tray.ai webhook trigger
- Message sent
- Message received
- Message failed
- Contact created
- Contact updated
- Contact deleted
- Review created
- Review updated
Checked against Podium's own documentation on 2026-10-22
How Tray.ai makes this work
Podium plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 700+ connectors with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in Podium — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose Podium actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →More customer service apps on Tray.ai
Dedicated connectors and other apps Tray.ai reaches in the same category. See every customer service connector →
Frequently asked questions
What can a Tray.ai workflow do in Podium?
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The Podium API documents 24 actions across 6 resources (Contacts, Messages, Conversations, Reviews, Invoices, Locations). For example: List contacts; List messages; List conversations. A workflow can make any documented call through the HTTP Connector.
How does Tray.ai authenticate with Podium?
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The Podium API uses OAuth 2.0. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
Which Podium events can start a Tray.ai workflow?
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Podium sends 8 events to a webhook URL, for example: Message sent; Message received; Message failed; Contact created; Contact updated; Contact deleted; Review created; Review updated. A Tray.ai webhook trigger receives them and starts a workflow.
Do I need special access to the Podium API?
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Yes. Podium gives API access on request, so you need approved credentials before a Tray.ai workflow can call it.
See Podium working against your stack.
We'll walk through a tailored demo with your systems plugged in.
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