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Connectors / Customer service · HTTP Connector
Automate Zonka Feedback with Tray.ai
Add a response, send an email survey and add or update a contact in Zonka Feedback, and start a workflow when Zonka Feedback sends “Response added”.
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What can you do with Zonka Feedback on Tray.ai?
Zonka Feedback is a customer feedback platform for running NPS, CSAT, and other surveys over email, SMS, WhatsApp, web, and kiosk devices, then acting on responses. Tray.ai connects to Zonka Feedback through the HTTP Connector, so your workflows can call the Zonka Feedback API alongside the rest of your stack.
- Connects through
- HTTP Connector
- Authentication
- An API key in a request header
- Base URL
- https://us1.apis.zonkafeedback.com
What the Zonka Feedback API covers
6 resources and 22 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow.
Responses
- List responses
- Get a response
- Add a response
- Update a response
Surveys
- List surveys
- Get survey details
- List workspaces
Survey distribution
- Send an email survey
- Send an SMS survey
- Send a WhatsApp survey
Contacts
- List contacts
- Get a contact
- Add or update a contact
- List contact segments
Tasks
- Create a task
- List tasks
- Update a task
- Delete a task
Survey links
- Create a survey link
- List survey links
- Update a survey link
- Delete a survey link
Events Zonka Feedback can send to a Tray.ai webhook trigger
- Response added
- Partial response added
Checked against Zonka Feedback's own documentation on 2026-10-22
How Tray.ai makes this work
Zonka Feedback plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 700+ connectors with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in Zonka Feedback — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose Zonka Feedback actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →More customer service apps on Tray.ai
Dedicated connectors and other apps Tray.ai reaches in the same category. See every customer service connector →
Frequently asked questions
What can a Tray.ai workflow do in Zonka Feedback?
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The Zonka Feedback API documents 22 actions across 6 resources (Responses, Surveys, Survey distribution, Contacts, Tasks, Survey links). For example: List responses; List surveys; Send an email survey. A workflow can make any documented call through the HTTP Connector.
How does Tray.ai authenticate with Zonka Feedback?
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The Zonka Feedback API uses an API key in a request header. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
Which Zonka Feedback events can start a Tray.ai workflow?
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Zonka Feedback sends 2 events to a webhook URL, for example: Response added; Partial response added. A Tray.ai webhook trigger receives them and starts a workflow.
See Zonka Feedback working against your stack.
We'll walk through a tailored demo with your systems plugged in.
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