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Connectors / Customer service · HTTP Connector
Automate AskNicely with Tray.ai
Call the AskNicely API from any Tray.ai workflow with the HTTP Connector.
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What can you do with AskNicely on Tray.ai?
AskNicely is a customer experience platform that sends NPS and other surveys after service interactions and reports scores and feedback to frontline teams. Tray.ai connects to AskNicely through the HTTP Connector, so your workflows can call the AskNicely API alongside the rest of your stack.
- Connects through
- HTTP Connector
- Authentication
- An API key in a request header
- Base URL
- https://{subdomain}.asknice.ly/api/v1
Automate & integrate AskNicely
Automating AskNicely business processes or integrating AskNicely data is made easy with Tray.ai.
Use case
Surveys
Read and create surveys in AskNicely from any Tray.ai workflow. The AskNicely API covers calls such as send a survey and get a survey template.
- Send a survey
- Get a survey template
- Bulk add and send contacts
Use case
Contacts
Read and delete contacts in AskNicely from any Tray.ai workflow. The AskNicely API covers calls such as get a contact and remove a contact.
- Get a contact
- Remove a contact
- Delete a contact for GDPR
Use case
Responses
Read responses in AskNicely from any Tray.ai workflow. The AskNicely API covers calls such as get responses and get the NPS score.
- Get responses
- Get the NPS score
Use case
Statistics
Read statistics in AskNicely from any Tray.ai workflow. The AskNicely API covers calls such as get sent statistics and get historical statistics.
- Get sent statistics
- Get historical statistics
Ready to solve your AskNicely integration challenges?
See how Tray.ai makes it easy to connect, automate, and scale your workflows.
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Challenges Tray.ai solves
Common obstacles when integrating AskNicely — and how Tray.ai handles them.
Challenge
Keeping AskNicely credentials out of logs
A raw API call usually means pasting a key or token into the request, where it ends up in step inputs, logs, and screenshots.
How Tray.ai helps
Store AskNicely credentials once as a Tray.ai authentication and reference them from the HTTP Connector. Tray.ai masks authentication values in logs, so the secret never shows up in a step's input or output.
Challenge
Going from the AskNicely API docs to a working call
Translating an example request from API docs into a workflow step means copying the method, URL, headers, and body by hand.
How Tray.ai helps
Paste a cURL example from the AskNicely API docs into the HTTP Connector and Tray.ai fills in the method, URL, headers, and body for you.
Challenge
Handling files and non-JSON responses
Not every API answers in JSON. Some return XML, files, or binary data, or expect a multipart upload.
How Tray.ai helps
The HTTP Connector parses JSON and XML responses, returns files you can pass to the next step, and sends multipart form data for uploads.
How Tray.ai makes this work
AskNicely plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 700+ connectors with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in AskNicely — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose AskNicely actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →Frequently asked questions
Does Tray.ai connect to AskNicely?
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Yes. Tray.ai connects to AskNicely through the HTTP Connector, which calls the AskNicely API directly. Any call the AskNicely API documents can run as a step in a Tray.ai workflow.
How does Tray.ai authenticate with AskNicely?
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The AskNicely API uses an API key in a request header. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
Can I get a dedicated AskNicely connector?
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AskNicely runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated AskNicely connector from the AskNicely API.
See AskNicely working against your stack.
We'll walk through a tailored demo with your systems plugged in.
Thanks — someone from our team will be in touch soon.