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Connectors / Customer service · HTTP Connector
Automate Simplesat with Tray.ai
Create or update a response, create or update a customer and send a survey by email in Simplesat.
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What can you do with Simplesat on Tray.ai?
Simplesat runs customer satisfaction surveys such as CSAT, NPS and CES, and collects the ratings and comments customers leave. Tray.ai connects to Simplesat through the HTTP Connector, so your workflows can call the Simplesat API alongside the rest of your stack.
- Send a survey by email once a ticket is closed in your help desk.
- Search responses for low scores every morning and post them to your support team chat.
- Bulk upsert customers from your CRM so survey results carry the right account details.
- Connects through
- HTTP Connector
- Authentication
- An API key in a request header
- Base URL
- https://api.simplesat.io
Set it up
Connect Simplesat to Tray.ai
Each step uses Simplesat's own API details, from its documentation.
Step 1
Save Simplesat's API key
Save the key as a Tray.ai authentication. The HTTP Client puts it in the request header, read from $.auth. The key stays out of the workflow and out of the logs.
Step 2
Point the HTTP Client at the API
Add an HTTP Client step and use https://api.simplesat.io as the base URL. Or paste a cURL example from Simplesat's API docs, and Tray.ai fills in the method, URL, and headers.
Step 3
Start with “Get a response”
It's one of 15 documented actions, under Responses. The response comes back as data the next step can map into your other apps.
Step 4
Hand it to an AI agent
Wrap “Search responses” and “Create or update a response” in workflows, and Tray.ai's Agent Gateway for MCP publishes them as governed tools Claude and other AI agents can call.
What the Simplesat API covers
5 resources and 15 documented actions, each one a call the HTTP Connector can make from a Tray.ai workflow. Connecting it takes a few clicks: here's how.
Responses
- Get a response
- Search responses
- Create or update a response
- Update a response
Customers
- List customers
- Get a customer
- Create or update a customer
- Bulk upsert customers
Surveys
- List surveys
- Send a survey by email
Answers
- Get an answer
- Search answers
- Update an answer
Team members
- Get a team member
- Create or update a team member
Checked against Simplesat's own documentation on 2026-10-22
How Tray.ai makes this work
Simplesat plugs into the whole Tray.ai platform
Intelligent Integration
Integrate and automate across 6,000+ apps, databases, APIs, and services with visual workflows, error handling, and observability.
Learn more →Agent Builder
Build AI agents that read, write, and take action in Simplesat — with guardrails, audit, and human-in-the-loop.
Learn more →Agent Gateway for MCP
Expose Simplesat actions as governed MCP tools — observable, rate-limited, authenticated.
Learn more →Tray Helix
Build apps on Simplesat data with your AI assistant, then deploy, run, and govern them on Tray.ai.
Learn more →More customer service apps on Tray.ai
Dedicated connectors and other apps Tray.ai reaches in the same category. See every customer service connector →
Frequently asked questions
What can a Tray.ai workflow do in Simplesat?
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The Simplesat API documents 15 actions across 5 resources (Responses, Customers, Surveys, Answers, Team members). For example: Get a response; List customers; List surveys. A workflow can make any documented call through the HTTP Connector.
How does Tray.ai authenticate with Simplesat?
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The Simplesat API uses an API key in a request header. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.
See Simplesat working against your stack.
We'll walk through a tailored demo with your systems plugged in.
Thanks — someone from our team will be in touch soon.