Paul Turner
VP of Product Marketing and Market Strategy
25 posts
Agent development and automationAI agents in production: where pilots stallThe pilot proves the model can answer. Production asks what it can change, as whom, and who picks up the rest. Where agent deployments stall, and what to fix.
Operations in practiceReverse ETL: why reps never see warehouse dataThe warehouse knows which accounts are slipping. Why reverse ETL syncs stop reaching reps, what that costs, and what to fix first.
Architecture and integrationData integration process: where pipelines breakSeven steps move data between systems, and most failures sit between them. Where data integration pipelines break, and what to fix first.
Executive perspectivesEvery deploy needs a way back: rollback for AI-built appsAI-built apps ship more often, so more releases go wrong. Why a fast way back matters now, and how to roll back a deployment on Tray Helix.
Operations in practicen8n vulnerabilities: is the version you run exposed?Two n8n flaws scored 10.0 and one is being exploited in the wild. Check the version you run against the full advisory list, and see what researchers found.
Operations in practiceRevenue recognition: why the close waitsSchedules built from invoice totals, and an auditor asking how the price was allocated. Why revenue recognition waits on sales data, and what to automate first.
Operations in practiceReverse ETL use cases, team by teamSix places warehouse data pays off outside a dashboard, from routing leads and checking order risk to briefing support and grounding AI agents.
Operations in practiceThe 7 best Zapier alternatives in 2026, comparedA comparison of Zapier alternatives for 2026, with published pricing where it exists, self-hosted and managed options, and a clear sense of where each one fits.
NewsEvery project is an AI project now. Your SDLC needs rethinking.One AI use case is 200 or more discrete artifacts once you count every step, credential and guardrail. Promoting only some of them is a broken release.
Architecture and integrationData quality monitoring: who sees bad data firstThe dashboard was wrong for three weeks and the alert went to a muted channel. Why bad data reaches the dashboard first, and what to check.
Operations in practiceThe 8 best Microsoft Power Automate alternatives in 2026, comparedA comparison of Power Automate alternatives for 2026, with published pricing where it exists, managed and self-hosted options, and a clear sense of where each one fits.
Operations in practiceThe 7 best Agentforce alternatives in 2026, comparedA comparison of Agentforce alternatives for 2026, covering agent builders, governed MCP, and what it takes to run agents beyond Salesforce.
Executive perspectivesFable 5 is back, shining a light on a much bigger problemWhen Fable 5 vanished overnight, everything built on it stopped. Orchestration keeps models swappable, so availability is not one vendor's call.
Operations in practiceATS to HRIS: why new hires get typed in twiceAn offer signed on Thursday is typed into the HRIS on Monday, with the wrong start date. Why ATS to HRIS handoffs fail, and what to fix first.
Operations in practiceIT ticket triage: why tickets keep getting movedThe requester picks a category, the ticket lands in the wrong queue, and it moves three times before anyone works it. Why ticket triage fails, and what to fix.
Operations in practiceQuote to order process: where signed deals stallThe quote is approved, the contract is signed, and the order books at a different number. Why quote to order breaks and what to fix first.
Executive perspectivesiPaaS migration has always been a time and cost problem. It just got 95% faster.Rebuilding workflows is what kept teams on the wrong integration platform. One migration sample ran 95% faster with Tray Headless. Here is how.
Executive perspectivesGartner® Just Defined a New AI Category. Here's Where Tray.ai Stands.Gartner named Tray.ai a Pioneer in its first Emerging Market Quadrant for No-Code Agent Builders. What the new category says about enterprise AI.
NewsFlying blind: Why MCP needs its API management momentWhich MCP tools has nobody called in 30 days, and who caused Tuesday's spike? Most teams cannot say. MCP needs the management moment APIs already had.
Executive perspectivesSeven takeaways from SaaSpocalypse NowSpeed and velocity are not the same thing. What heads of business technology at Notion, Zuora and Yext said about making AI work on systems that are messy.
Agent development and automationDefusing the MCP ticking time bombA study of a thousand MCP servers found a third carrying critical vulnerabilities. Gartner expects incidents in 40% of enterprise deployments by 2027.
NewsThe hand-built iPaaS connector is dead. Vibe-code with Claude instead.Tray CDK now works with Claude Code, so integration teams can describe a connector instead of waiting months on a consultant to hand-build one.
Architecture and integrationAI is exposing the limits of legacy data pipelinesAI agents are exposing the limits of legacy ETL and data pipelines. Learn why scaling AI requires unifying data transformation and orchestration.
Agent development and automation10 Tips to fast-track your GenAI projects with AI-ready iPaaSThe experimental phase of generative AI is over. Getting from prototype to production is an integration problem long before it is a model problem.
Operations in practiceProduct usage data: why reps never read itLogins fall for two months and the account team finds out at renewal. Why product usage data stays out of reach, and how to get three signals reps act on.
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