Adam White
Editor-in-Chief
30 posts
Architecture and integrationHow to go headless without forking your teamGoing headless moves integration into the AI IDE. When code and the visual builder edit different copies of a workflow, your team forks. Here's the fix.
Architecture and integration5 questions every enterprise should ask before choosing an iPaaSOne in three software engineering leaders say integration is their top AI priority. Here are the five questions to ask before choosing an iPaaS, and the responses that should give you pause.
Agent development and automationMCP is making your AI bill unpredictable. Here's why.Every MCP tool loaded into an agent's context window costs tokens before a single task begins. At enterprise scale, that math adds up fast. Here is what is driving your AI bill and how to get it under control.
Agent development and automationDrops of determinism: the fix for MCP agents that keep getting it wrongMCP execution failures aren't a model accuracy problem. They're an architecture problem. Here's why raw tool design produces inconsistent agent behavior, and what composite, workflow-backed tools do differently.
Agent development and automationShadow MCP is the new shadow ITShadow MCP is following the same organizational arc as shadow IT, but with a wider attack surface and faster entrenchment. Here's what it looks like inside an enterprise, and how to stay ahead of it.
Executive perspectivesWhat AI will really change at work in 2026AI will change work in 2026, but not the way most teams expect. Learn how agents, orchestration, and governance reshape specific roles across the enterprise.
Agent development and automationChatGPT vs Claude vs GeminiA practical comparison of ChatGPT, Claude, and Gemini for enterprise AI agents, focused on performance, security, governance, and real-world operability.
Agent development and automationAgent vs copilot vs chatbot: Understanding the differenceAgents, copilots, and chatbots serve different roles in enterprise AI. Learn how they differ in autonomy, capability, and architecture, and when to use each.
Agent development and automationEverything you need to know about AI agents for HRLearn how AI agents for HR automate onboarding, enforce policies, and resolve employee requests so HR and IT teams can deliver faster, more secure service at scale.
Agent development and automationFinding your AI agent Goldilocks zoneNot every workflow needs an AI agent. Learn when to use AI agents and how to find the enterprise “sweet spot” for automation.
Agent development and automationWhat it really takes for enterprise AI readinessAI readiness requires more than models. Learn how Yext transformed integration into AI infrastructure to scale AI safely across the enterprise.
Customer storiesAI Agents in action: Lessons from tech innovatorsEnterprise AI agents are moving beyond chatbots to automate real operational work. Learn how leading tech teams deploy agents across IT, support, and business workflows.
Agent development and automationEverything you need to know about ITSM agentsThe average IT support ticket takes over an hour to resolve—if you’re a human. Learn why it’s time IT service desks offload low-value tickets to an ITSM agent (and how to do it right).
Operations in practiceHow low-code workflow automation speeds up IT projectsFind out why companies are choosing low-code workflow automation platforms to accelerate IT projects.
Operations in practiceA guide to accounts receivable (AR) automationDiscover the power of accounts receivable (AR) automation in enhancing cash flow management. Transform your AR processes for financial efficiency.
Operations in practiceThe ultimate guide to hiring a RevOps ManagerDiscover what makes a great RevOps Manager, what their first 90 days should look like, and what critical platform they need for success.
NewsUnlock profitability with order-to-cash automation templatesFree up finance teams and boost profitability with Tray's order-to-cash (O2C) automation templates. Transform finance processes and expedite cash flow for success.
Operations in practice3 ways to plug revenue leakages with O2C automationDiscover how order-to-cash (O2C) automation can plug revenue leakages by reducing manual errors, accelerating cash flow, and enhancing process visibility.
Operations in practiceThe RevOps secret weapon: Low-code automationDiscover the secret weapon for RevOps success: low code automation. Learn game-changing use cases and essential features for seamless customer experiences.
Operations in practice4 signs your order-to-cash process is brokenOptimizing your order-to-cash (O2C) process can lead to a 10 – 15% increase in revenue and tremendous cost savings. Get started by addressing these four common challenges.
Operations in practiceFrom Zero to RevOps Hero: How to Build a Winning RevOps TeamDiscover how to build a high-performing RevOps team to drive revenue growth, foster collaboration, and leverage low-code automation platforms like Tray for long-term business success.
Operations in practiceAccelerate revenue growth with order-to-cash automationEnd manual work and automate your way to cash faster with order-to-cash (O2C) automation.
Agent development and automation5 signs you need to uplevel your automation platformAs your business grows and workflows become more complex, you may need to uplevel your automation platform to be more flexible and scalable. Look out for these five signs it’s time to upgrade your automation platform.
Operations in practiceBuilding your RevOps machine: the essential tech stackMaximize your revenue potential with the right tech stack. Learn why the perfect RevOps tech stack has low-code automation at its center.
Operations in practiceGetting started with RevOps: A Beginner’s GuideLearn everything you need to know for getting started with Revenue Operations in this beginner’s guide.
Architecture and integrationiPaaS vs RPA: What’s the difference?Compare iPaaS vs RPA to understand the key differences between integration platforms and robotic process automation and when each is best for business automation.
Architecture and integrationThe beginner’s guide to embedded integrationsLearn the what, why, and how of embedded integration platforms in this beginner’s guide.
Architecture and integrationServerless workflows go mainstream to meet data demandsLearn how growth-focused businesses are turning to serverless workflows to achieve their data integration and automation initiatives.
Architecture and integrationEmbedded integrations are table stakes for software vendorsIf you work in software, API integrations for your product with your customers’ tech stack are no longer a nice-to-have. Your customers expect them.
Architecture and integrationAutomation drives low-code digital transformationLearn how the surge in demand for automation and integration promotes businesses to adopt a low code digital transformation strategy.
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