Blog / Operations in practice
RevOps, IT ops, and business operations teams putting orchestration to work.
Operations in practiceSolving the challenges of modern customer support with automationLearn how to solve the challenges of modern customer support with automation.
Operations in practiceBuild a revenue operations team as a revenue ops leaderThis article discusses best practices to build out a revenue operations team while developing your own skills as a revenue operations leader.
Operations in practiceHow low-code workflow automation speeds up IT projectsFind out why companies are choosing low-code workflow automation platforms to accelerate IT projects.
Operations in practiceHow to automate lead enrichmentLead enrichment is a critical step in the lead lifecycle management process which includes lead uploads, lead-to-account matching, lead routing, and follow-up.
Operations in practiceHow to automate lead list uploadsLead lifecycle management begins with lead intake. Automating lead list uploads gets accurate leads to sales reps for faster follow-up, resulting in higher conversion rates.
Operations in practiceHow to automate lead-to-account matching to drive alignmentLearn how to automate lead-to-account matching to drive sales, marketing, and revenue alignment and increase sales productivity by saving the time of prospecting leads in already-existing accounts.
Operations in practiceHow to automate lead routing to win more dealsIncrease sales productivity and boost revenue by automating lead routing to rapidly execute lead assignment rules. Go beyond Salesforce lead assignment rules with automation.
Operations in practiceHow to automate software license optimizationEvery year, companies waste thousands of dollars on unused software licenses. Learn how we use Tray to automate software license optimization.
Operations in practiceDrive sales-marketing alignment by sharing sales winsAlign your go-to-market efforts, offer greater visibility into deals, and boost morale in distributed organizations by automatically sharing sales wins.
Operations in practiceHow to integrate Facebook lead ads data with SalesforceLearn how to integrate Facebook lead ads data with Salesforce. We'll discuss how to drive lead conversion and get the most out of your CRM by integrating Facebook lead ads data with Salesforce.
Operations in practiceA guide to accounts receivable (AR) automationDiscover the power of accounts receivable (AR) automation in enhancing cash flow management. Transform your AR processes for financial efficiency.
Operations in practiceMaximize attendance & reduce no-shows with data-driven automationFind out which prospects are most likely to no-show meetings by automating your CRM. Learn how to increase attendance rates and drive better sales decisions.
Operations in practiceThe ultimate guide to hiring a RevOps ManagerDiscover what makes a great RevOps Manager, what their first 90 days should look like, and what critical platform they need for success.
Operations in practiceHow to speed up manual lead enrichment with automationIf you’re in marketing operations, you already know the importance of lead enrichment - ensuring every lead is complete including their full name, location, company name, company size, and other details key to running your business.
Operations in practiceA look at the Tray Salesforce Marketing Cloud connectorAlert your sales team of new expansion opportunities by tracking subscriptions in your payment processing platform and consolidating single-user accounts.
Operations in practiceEdge out competitors by automating conversation intelligenceHow to instantly alert sales reps of competitor mentions in customer calls
Operations in practiceHow to integrate NPS into Salesforce CRMCustomer marketing starts with uncovering the most delighted customers. But this is a challenge for most organizations. If you have lots of clients that are happy, how do you find the thrilled ones that will jump at the opportunity to sing your praises?
Operations in practice3 ways to plug revenue leakages with O2C automationDiscover how order-to-cash (O2C) automation can plug revenue leakages by reducing manual errors, accelerating cash flow, and enhancing process visibility.
Operations in practiceScale onboarding and security with automated provisioningEnable your team with the tools they need to succeed, faster. Automate new access requests to drive efficiency and meet stringent security standards.
Operations in practiceThe RevOps secret weapon: Low-code automationDiscover the secret weapon for RevOps success: low code automation. Learn game-changing use cases and essential features for seamless customer experiences.
Operations in practice4 signs your order-to-cash process is brokenOptimizing your order-to-cash (O2C) process can lead to a 10 – 15% increase in revenue and tremendous cost savings. Get started by addressing these four common challenges.
Operations in practiceFrom Zero to RevOps Hero: How to Build a Winning RevOps TeamDiscover how to build a high-performing RevOps team to drive revenue growth, foster collaboration, and leverage low-code automation platforms like Tray for long-term business success.
Operations in practiceAuto-detect upsells & renewals to grow customer accountsLearn how to grow account value and prevent revenue leakage by automatically identifying strategic upsell opportunities among your most active customers.
Operations in practiceAccelerate revenue growth with order-to-cash automationEnd manual work and automate your way to cash faster with order-to-cash (O2C) automation.
Operations in practiceAutomate your marketing metrics in 4 simple stepsLearn how to automate digital marketing metrics to drive actionable marketing insights faster.
Operations in practiceOpen Source RevOps: 1st steps of the lead processing pipelineThis post is the 3rd in our series around how to build an inbound lead processing pipeline using the Tray platform. It dives in to take a closer look at the workflows that underpin the first half of the pipeline.
Operations in practiceConvert more leads and retain customers with chat insightsConvert more leads and retain more customers with chat insights. Learn how to pipe data to your database to fuel analytics and campaigns.
Operations in practiceEngage high-intent leads from G2 buyer intent dataLearn how to find and engage leads that are searching for you and competitors in your space using automation and APIs.
Operations in practiceAccelerate trade show lead follow-up with automationLearn how to deliver personalized, timely follow-up on trade show leads through automated lead uploads to your sales engagement platform.
Operations in practiceMaximize webinar leads with video conferencing integrationReduce lead follow-up time and improve the experience of your virtual events and webinars by integrating your video conferencing tools with your tech stack.
Operations in practiceHow to automate the entire lead lifecycleLearn how to automate the entire lead lifecycle to speed up lead management, follow up faster and convert more leads. Build an automated lead management system without separate lead management software, with an easy-to-use clicks or code approach.
Operations in practiceThe ultimate guide to updating Salesforce in bulkEasily mass update leads, contacts, and opportunities in Salesforce. Learn everything you need to know about Salesforce batch updates in our ultimate guide.
Operations in practiceAutomating lead list upload for faster lead follow-upLearn how automating lead list uploads enables faster follow-up, sales efficiency, and reliable data.
Operations in practiceBuilding your RevOps machine: the essential tech stackMaximize your revenue potential with the right tech stack. Learn why the perfect RevOps tech stack has low-code automation at its center.
Operations in practiceThe ultimate guide to automating the entire lead lifecycleLearn how automation brings speed, flexibility, and reliability to your sales pipeline so no lead gets left behind in this ultimate guide to lead lifecycle management.
Operations in practiceGetting started with RevOps: A Beginner’s GuideLearn everything you need to know for getting started with Revenue Operations in this beginner’s guide.
Operations in practiceMaximize trade show ROI by automating target listsLearn how to identify likely trade show attendees in advance and with minimal manual effort via automated enrichment to drive better booth attendance.
Operations in practiceRespond faster to web chats and streamline sales follow-upLearn how to boost sales productivity and respond faster to sales inquiries on web chat with automation easy enough for sales teams to use.
Operations in practiceBoost sales outreach with trade show insights sent to your CRMLearn how to strengthen your sales outreach and instantly prioritize hot leads from trade shows with automated note uploads to your CRM.
Operations in practiceThe six habits of highly successful business technologistsAttention business technologists: learn how to master business operations by integrating technology and automating processes for any system with clicks or code.
Operations in practiceIntro to the lead processing pipeline on the Tray platformGet a hands on look at how B2B lead management can be handled using this workflow on the Tray platform
Operations in practiceHow to boost sales productivity by automating away chat spamWith an automated process for spam management, sales teams can spend more time working on tasks that generate meaningful impact. We breakdown a workflow that automates away chat spam in Intercom to boost sales productivity.
Operations in practiceLow code is the future of lead management (and RevOps)RevOps routes leads faster and more reliably using low-code automation. See exactly how it's done in this introductory post of our 4-part blog post series: Mastering the B2B Lead lifecycle.
Operations in practiceLead routing and scoring simplified: From data to ROILead management is all about intent. Facilitating a prospect’s interest is an important step in eventually cultivating leads, but even the coldest leads can express intrigue without necessarily intending to buy.
Operations in practiceAutomate churn prediction and re-engage opt-out customersLearn how to re-engage customers on the brink of churning with opt-out alerts, reminders, and batch CRM maintenance.
Operations in practiceInstabook prospects that fit your ICPLearn how to identify ideal prospects using web form data and surface instant booking to increase sales meeting attendance rates.
Operations in practiceHow to automate deep-funnel SEM bidding for B2B Target ROASLearn how to use automation to set B2B Target ROAS bidding for deep-funnel SEM campaigns.
Operations in practiceQualify leads and grow engagement by identifying intent in dataLearn how to enrich your marketing automation platform with data from a learning management system to qualify leads and engage customers.
Operations in practiceHow to align your tech stack with your organizationLearn how to drive adoption and ROI from your tech stack by aligning it with your team.
Operations in practiceEngage prospects on demand with direct mail automationIn this walkthrough, learn how to enhance your marketing and sales relationships with rapid and personalized direct mail automation.
Operations in practiceDrive down CPC and target the best leads automaticallyLearn how you can tap into the lead data in your tech stack to automate audience management in your ad platform. Target your best leads and lower CPC.
Operations in practiceMicrosoft Teams integrations made easyEasily build a Microsoft Teams integration to efficiently orchestrate approvals and employee experience processes to improve business performance.
Operations in practiceExceed SDR quota with automated activity metricsLearn how to build an automated activity metrics readout that helps SDR teams stay on track and gives visibility throughout your sales organization.
Operations in practiceHow to identify anonymous Intercom leads using Marketo + TrayLearn how to discover more warm leads by identifying anonymous Intercom prospects using automation with your Marketo lead capture forms.
Operations in practiceMaximizing HubSpot FormsLearn how you can extend the power of HubSpot Forms to the rest of your tech stack to quickly target your best leads.
Operations in practiceHow to secure Slack with low-code automationImprove Slack security and alert your IT department when teams accidentally share sensitive information with low-code automation.
Operations in practiceStreamline strategic sales with an automated deal deskDeal desks streamline the sales cycle and help you efficiently process non-standard sales deals. Learn how to accelerate growth by automating your deal desk.
Operations in practiceWin more deals by automating win/loss analysis and insightsLearn how to shape a sales strategy that wins more deals by integrating valuable win/loss analysis and insights into your tech stack.
Operations in practiceThe practical guide to building the perfect tech stack for RevOpsThis article covers how to buy apps for your revenue tech stack to provide you the best solutions to your everyday operations challenges and provide your team the highest ROI.
Operations in practiceIncrease conversions with automated sales meeting follow-upLearn how to schedule fully automated outreach to prospects that have booked sales meetings, increasing meeting attendance and sales conversion rates.
Operations in practiceAutomate your way to CRM data hygieneThis article will cover exactly how sales operations experts can use automation to ensure constant, auto-refreshed CRM data to enable their sales teams. Data hygiene is an essential issue for sales operations professionals.
Operations in practiceHow to scale high-volume e-commerce order fulfillmentMeet growing demand and ensure seamless order fulfillment by integrating your e-commerce solution with inventory and logistics management.
Operations in practiceStoring a last modified time stamp on a solution instanceEver wonder when your solution instance was last modified? Perhaps you want to know the previous state information before modification? This blog post will delve into how to store various information whenever a solution instance has been modified.
Operations in practiceHow to load LinkedIn lead data into your CRMLearn to load LinkedIn lead data into your CRM. We'll review LinkedIn lead gen APIs, functionality, and common challenges with loading LinkedIn lead data into your CRM.
Operations in practiceHow to personalize email nurture streams with automationLearn how to grow engagement in your nurture campaigns by identifying and segmenting leads based on the pages they visit on your website.
Operations in practiceExpand customer marketing with automated customer advocacySecure more reviews, testimonials, and case studies with automated customer marketing campaigns. Learn how you can easily integrate and automate your tech stack.
Operations in practiceThe professional guide to revenue operationsA revenue operations team includes marketing operations, sales operations, and customer operations. Learn the role, challenges, and how to win in revenue ops.
Operations in practiceSales operations best practices: Closing the sales to revenue gapSales ops best practices need to include integration and automation As an operations expert, you’ve already developed a full playbook of sales operations best practices that covers how you assign and track opportunities, close deals, and report revenue.
Operations in practiceHow to automate marketing analyticsThe best marketing analytics automation gives you the speed and accuracy that comes from combining critical marketing data that’s typically siloed across multiple channels. Learn how we used the Tray platform to automate our marketing analytics.
Operations in practiceJira integration made easy with the Jira connectorBuild a Jira Slack integration for alerting, a Jira GitHub integration for deploys, and a Salesforce Jira integration for accounts.
Operations in practiceA look at the Tray Zoom connectorDrive sales with Zoom web conferencing, grow leads from Zoom meetings, and do more with Zoom web conferencing using automation.
Operations in practiceMake customer insights actionable with product usage dataDiscover how to leverage product usage data to drive insights across marketing, sales, and support. Learn strategies to overcome data silos, integrate tech stacks, and make data-driven decisions to enhance customer engagement and reduce churn.
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